Better · 22 hours ago
Loan Specialist
United States
Full-time
Remote
Entry, Mid LevelBetter is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. The Loan Specialist will manage the end-to-end processing of mortgage loan applications, ensuring compliance and providing exceptional client service throughout the loan process.
Consumer LendingFinTechLendingMortgagePropTechReal Estate
Responsibilities
Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy
Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process
Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies
Verify and validate all required documents and information provided by clients
Act as a primary point of contact for clients, providing updates on the status of their loan applications
Address client inquiries and concerns in a timely and professional manner
Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow
Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process
Ensure compliance with industry regulations, company policies, and loan program guidelines
Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation
Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines
Provide regular updates to all relevant parties on the status of loans in process
Proactively identify and address issues or challenges that may arise during the loan application process
Work with internal teams to find solutions and ensure a positive client experience
Provide administrative support to loan officers and other team members as needed
Assist in maintaining accurate and up-to-date records in the loan management system
Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions
Promotes interdepartmental communication and culture
Lead, develop and motivate the team across all locations and operational functions
Continued focus to ensure all families (Internal and External) are receiving the best possible service
Qualification
Required
Bachelor's degree in business, finance, or a related field
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Detail-oriented with a focus on accuracy
Familiarity with mortgage software and documentation tools
Preferred
Previous experience in mortgage lending operations or loan coordination is preferred
Benefits
Day One Coverage
Nationwide Medical, Dental & Vision Coverage
Mental Health Support When You Need It
Health Savings Account (HSA)
Employer-Funded Dependent Care FSA
Disability & Life Insurance
Flexible PTO
Extra Perks & Discounts
Company
Better
Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume.
Founded in 2016
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.62BKey Investors
SoftBankNovatorSoftBank Vision Fund
2025-04-14Post Ipo Debt· $155M
2023-08-23Post Ipo Equity· $37M
2023-08-23Post Ipo Debt· $528M
Leadership Team
Vishal Garg
Founder & CEO
Paula Tuffin
Chief Compliance Officer/General Counsel
Recent News
legacy.thefly.com
2026-02-03
2025-12-20
Company data provided by crunchbase