Director of Engineering, Member Experience – Core User Experience (B2C) jobs in United States
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Omada Health · 6 hours ago

Director of Engineering, Member Experience – Core User Experience (B2C)

Omada Health is on a mission to inspire and engage people in lifelong health through digital programs. They are seeking an experienced Director of Engineering to lead teams focused on enhancing the Core User Experience, ensuring trust and engagement through effective onboarding and support systems.

Health CareMedicalTherapeuticsWellness
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Own the technical and execution strategy for Omada’s core member experience, from first interaction to long-term engagement
Partner closely with Product, Design and our Applied AI team, to translate behavioral science and product vision into scalable, maintainable systems
Define Core UX OKRs and success metrics, and lead teams to deliver against quarterly commitments with transparency and predictable execution
Set a high bar for craft, performance, and reliability in mobile and web experiences, especially in moments that matter (onboarding, navigation, messaging, support)
Balance new product development with long-term system health, resilience, developer productivity, and product development velocity
Build systems and experiences that proactively reduce member confusion and operational burden. Support should never be an afterthought
Grow and mentor Engineering Managers, Staff+ engineers, and future leaders, creating clear paths for impact and progression
Establish and review metrics for engagement/retention, support burden, crash-free/performance, and delivery predictability, using data to steer priorities and prove OKR movement
Work with our Platform organization on infrastructure and shared services, while owning reliability outcomes and operational excellence for the member experience domain

Qualification

Engineering leadershipProduct managementMobile developmentWeb developmentAgile principlesData-driven decision makingOKR managementTeam mentoringUser experience designOperational excellenceHigh-engagement productsHealthcare experienceService-oriented architectureEvent-driven systemsTechnical judgmentCross-functional collaboration

Required

12+ years of experience in engineering leadership, including 5+ years managing managers
Experience leading multiple product teams delivering best-in-class web and mobile experiences at scale, with a high bar for craft, performance, and reliability
Strong product instincts paired with a pragmatic, data-driven approach to decision-making
Proven ability to define success metrics and hold teams accountable to outcomes, not just output, in an Agile environment
Proven ability to lead quarterly planning/OKRs across multiple teams, including capacity planning, organizational design, dependency management, and data-driven course correction
Experience hiring, developing, and retaining high-performing engineering leaders
Deep understanding of mobile (iOS/Android) and web development tradeoffs
Accountable for a healthy 24/7 on-call and reliability culture: reducing toil, improving incident response, and strengthening learning loops

Preferred

Background in high-engagement consumer apps (e.g., DTC, marketplaces, social, wellness)
Experience in healthcare, fintech, or other regulated domains
Experience driving large-scale re-architecture or modernization efforts
Familiarity with service-oriented architectures and event-driven systems
Hands-on technical background that helps you dive deep when needed

Benefits

Competitive salary with generous annual cash bonus
Equity grants
Remote first work from home culture
Flexible Time Off to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions

Company

Omada Health

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Omada Health is a digital behavioral medicine company that helps members change their mindsets to improve health and build lasting change.

H1B Sponsorship

Omada Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (3)
2022 (7)
2021 (6)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$528.52M
Key Investors
FidelityPerceptive AdvisorsIntermountain Ventures
2025-06-06IPO
2025-05-27Secondary Market
2023-01-01Debt Financing· $80M

Leadership Team

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Sean Duffy
Co-Founder & CEO
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Sunil Kayiti
Chief Technology Officer
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Company data provided by crunchbase