FUSTIS LLC · 7 hours ago
Content Operations Manager (DAM & CMS Strategy)
Newton, MA
Contract
Hybrid
Mid, Senior Level
$50/hr - $50/hr
4+ years expFUSTIS LLC is seeking a Content Operations Manager who will define and execute the strategy for CMS, DAM, and tool interconnectivity. The role involves optimizing workflows, managing digital assets, and collaborating with cross-functional teams to ensure operational excellence.
Staffing & Recruiting
No H1B
Hiring Manager
Adarsh Jaiswal
Responsibilities
Define and evolve the strategy for CMS, DAM, and workflow tool integration, ensuring seamless interconnectivity and governance across platforms
Develop and maintain efficient workflows for asset usage, reuse, and lifecycle management, optimizing for scalability and automation
Implement and refine metadata strategies and taxonomies to enable quick, accurate asset discovery and retrieval
Manage permissions, access controls, and ensure all assets meet quality standards and regulatory requirements
Coordinate asset management across integrated platforms (CMS, DAM, workflow management systems), driving consistency and operational excellence
Integrate AI-driven solutions for metadata tagging, content routing, and automated quality assurance
Build reusable, intelligent templates and automate version control to streamline content operations
Collaborate with Engineering to deploy and optimize AI-powered workflow automations
Educate teams on DAM best practices, system features, and governance policies
Continuously assess and improve system efficiency, leveraging analytics and user feedback
Develop and deliver training materials, documentation, and support resources for cross-functional partners
Operate as the content operations lead: participate in backlog grooming, stand-ups, critiques, and reviews; align on scope, risks, and sequencing with PM and Engineering
Partner with designers, engineers, and content creators to ensure assets are implemented correctly, localized effectively, and meet organizational standards
Present work and rationale to stakeholders with clarity; facilitate reviews and incorporate feedback quickly while safeguarding asset integrity and consistency
Write, edit, and proof metadata, asset descriptions, and operational documentation with high standards for accuracy and clarity
Qualification
Required
4–6+ years in DAM, CMS, or content operations roles, collaborating within cross-functional teams
A portfolio demonstrating outcome-oriented asset management, workflow optimization, and automation initiatives
Mastery of metadata, taxonomy design, and asset lifecycle management
Experience planning and interpreting usability and A/B tests; strong articulation of operational decisions using data and research
Fluency with DAM/CMS platforms and content tooling (e.g., asset libraries, workflow automation tools); ability to produce developer-ready specifications
Experience with Adobe Experience Manager (AEM), Adobe Workfront, Adobe Target, Salesforce, and other CMS, DAM, and CRM platforms
Excellent written and verbal communication; strong presentation skills and the ability to explain rationale to technical and non-technical audiences
Strong organization and time-management skills; ability to manage multiple tracks and incorporate feedback quickly
Growth mindset with a willingness to learn new tools and approaches
Preferred
Experience working within pods/squads in agile environments; comfort leading content operations for a domain or platform
Background in regulated or complex domains; partnering with Legal/Compliance and Risk
Familiarity with product analytics and AI-driven automation
Experience with scriptwriting or multimedia asset management for product education
Company
FUSTIS LLC
Welcome to Fustis, your trusted partner in connecting IT consultants with clients.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Prateek Singh
Chief Information Security Officer
Company data provided by crunchbase