Avangrid · 6 hours ago
Program Manager - TPO Power
Boston, MA
Full-time
Onsite
Senior Level, Lead/Staff
$148K/yr - $184K/yr
8+ years expAvangrid is a company focused on delivering IT infrastructure services for the Power sector. The Program Manager - TPO Power is responsible for managing IT service delivery, overseeing project management, and ensuring compliance with regulatory standards while interfacing with various stakeholders.
Charity
Responsibilities
Main point of contact for Avangrid Power TPO (Technology, Platforms and Operations) for all items related to the area, including but not limited to incident management, NERC CIP Compliance assurance, service delivery, specialized technical management, budget management and operational excellence
Main point of contact for IT Applications/COEs. Responsible to interface with the Business and IT Application Directors to gather TPO requirements and define activities, projects and programs required for TPO provisioning
Coordinate with TPO Managers day-to-day activities and project operations to ensure service delivery as defined previously with the Business and IT Power Applications directors
Develop TPO service and technical delivery scopes to support business strategy, aligning with Global objectives. Interface, report and work with high management company stakeholders
Lead operational objectives achievement by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing projects, providing IT services; resolving problems; identifying trends; determining system improvements; implementing project changes
Ensure project execution by controlling and monitoring project timeline, budget, scope, risks, and changes
Define frameworks for processes and procedures in accordance with company global standards and best practices to ensure consistency in projects execution
Strategically review technical and business processes to drive continual improvement (service effectiveness and efficiency)
Develop quality assurance policies and procedures for the managed projects, adhering to the requirements of standards as the North American Electric Reliability Corporation – Critical Infrastructure Protection ("NERC CIP") or those of the US Federal Agency, National Institute of Standards and Technology ("NIST")
Ensure the local enterprise has the capability to support infrastructure requirements in order to maintain high levels of service
Avangrid Power TPO budget management, and Procurement management for IT
Coordinate with TPO managers
Manage an annual budget of $10M+ combined capital and operational expenses
Champion best practices in a high-volume, dynamic environment
Ensure the enterprise has the capability to support new technology and maintain high levels of service. Create a sustainable IT environment to facilitate growth while maintaining required regulatory compliance, e.g. NERC CIP, SOX, others
Act as TPM (technical project manager) when needed for small projects that do not require a dedicated TPM
Qualification
Required
Bachelor's Degree in telecommunications/computer information systems, or a related field and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered
Minimum 5 years' experience in project/ program management
Relevant experience with broad based experience in technology leadership, management and/or other related areas
Prior experience working in an IT Department in any capacity
Prior experience coordinating IT Projects
Demonstrated history of exceptional customer service
Strong history of managing complex efforts with demanding customers
Working knowledge of the regulatory environment for utility companies including NERC CIP and SOX
Strong technical background and understanding of server, storage, backup, cloud, network, and telecommunication
Proven experience in strategic project execution, strategic planning, risk management, and change management while engaging and influencing various stakeholders at all levels across the company
Strong commitment to personnel safety and IT security
Working times could vary and might include starting early in order to meet with team members across Europe or later to meet with team members on the West Coast
Travel within the US and to Europe could be required from time to time
Preferred
Knowledge of JIRA and Kanban
Company
Avangrid
Avangrid, Inc.
Founded in 1997Orange, Connecticut, USA
5001-10000 employees
H1B Sponsorship
Avangrid has a track record of offering H1B sponsorships. Please note that this does not
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2025 (9)
2024 (5)
2023 (6)
2022 (5)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Alfredo del Canto
SVP Chief of Staff to CEO
Bob Kump
Deputy CEO and President
Recent News
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