Confidential · 18 hours ago
Chargebacks/Collections Representative
United States
Full-time
Remote
Mid Level
$60K/yr - $65K/yr
3+ years expConfidential company is seeking an Accounts Receivable Collections/Chargeback Representative to optimize their accounts receivable and chargeback processes. The role involves identifying, investigating, and resolving chargebacks while overseeing the collections process to ensure timely recovery of outstanding debts.
Marketing & Advertising
Responsibilities
Review status of Invoices on customer portals as needed
Run Open Customer Aging from ERP System weekly, monthly to review at risk customers, along with collection efforts that may require Management’s involvement
Upload required documentation to customer portals as needed
Month-end AR reconciliation
Review, research and resolve chargebacks/deductions in a timely manner with internal / external teams
Maintain A/R Collections with minimal past dues/deductions/unapplied cash
Monitor credit holds and analyzes order release requests on customer accounts
Ensuring credits and other adjustments to customer accounts are applied correctly and after proper approval, working with our Cash Application Team
Run Reporting as requested by Management (Daily, Monthly)
New accounts/stores setup
Communicate effectively, efficiently to customer Accounts Payable Team via email along with calls logged
Assist with external Bank Audits as needed, providing requested documentation for team submissions
Work closely with all AR Team Members, with required involvement when needed for assistance
Qualification
Required
3-5 years of experience in Accounts Receivable with knowledge of big box customers (Consumer Goods) with a particular emphasis on and/or handling chargebacks required
Proficient with Microsoft Excel skills (Pivot Tables, V-Lookups, etc.) required
Ability to prioritize and manage expectations required
Ability to work in high volume processing department required
Preferred
Degree in Accounting, Finance or related field preferred
Knowledge of Direct Import processes is a plus
Company
Confidential
This page is owned and operated by JAF HOLDINGS INC. All rights reserved 2025. jafholdingsinc.com
Silicon Valley, California US, US
51-200 employeesFunding
Current Stage
Growth StageLeadership Team
Roshan Syed
Global Talent Partner
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