Customer Service Associate jobs in United States
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Collabera · 9 hours ago

Customer Service Associate

Collabera is a client-focused company seeking a Customer Service Associate. The role involves handling customer communications and resolving inquiries efficiently.

ConsultingInformation ServicesInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Sneha Agrawal
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Responsibilities

Handle inbound and outbound customer communications via phone, chat, and email in a professional and timely manner
Research and resolve customer inquiries using multiple internal systems and data sources

Qualification

Professional CommunicationTimely ResponseProblem Solving

Required

Handle inbound and outbound customer communications via phone, chat, and email in a professional and timely manner
Research and resolve customer inquiries using multiple internal systems and data sources
Candidate should be local from Columbus OH, Cincinnati OH, Detroit OH, Pittsburgh PA, Cleveland OH

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Paid time
Paid sick and safe time
Hours of paid vacation time
Weeks of paid parental leave
Paid holidays annually - AS Applicable

Company

Collabera

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Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.

H1B Sponsorship

Collabera has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (93)
2023 (120)
2022 (186)
2021 (180)
2020 (146)

Funding

Current Stage
Late Stage
Total Funding
$30M
2006-05-04Series Unknown· $30M

Leadership Team

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Lalit Sharma
CFO
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Michael H. Abraham
Chief Financial Officer
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Company data provided by crunchbase