Jets.com · 6 hours ago
Client Services Specialist
Norwell, MA
Full-time
Onsite
Mid LevelJets.com is a dynamic company that prides itself on delivering top-tier, personalized service to its distinguished clientele. They are seeking an experienced Flight Operations Coordinator to efficiently coordinate and schedule flights while ensuring seamless operations and exceptional client experiences.
AerospaceSecurity
Hiring Manager
Christina Pizarro
Responsibilities
Coordinate and Schedule Flights – Efficiently arrange flight itineraries, considering client preferences and operational requirements
Ensure Safe Operations – Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed
Client Communication – Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries
Accurate Documentation – Maintain detailed flight records, manage billing processes, and reconcile accounts
Customer Service – Handle customer inquiries with professionalism, ensuring issues are resolved efficiently
Compliance and Safety – Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety
Ad Hoc Projects – Support the Vice President of Sales on projects aimed at building, optimizing, and innovating the sales department
Qualification
Required
Leadership Experience – Ability to mentor and guide others, with the potential to lead a team of coordinators in the future
Proficiency in Excel and PowerPoint – Comfortable analyzing data, preparing reports, and presenting insights
Detail-Oriented and Organized – Ability to multitask and manage multiple flights and clients simultaneously
Strong Communication Skills – Professional verbal and written communication with both clients and internal teams
Ability to Work Under Pressure – Remain calm and efficient in a fast-paced, time-sensitive environment
Preferred
Aviation Knowledge – Preferred but not required; a willingness to learn is essential
Company
Jets.com
Jets.com represents quality, safety, reliability, and professionalism in the private jet charter business.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
E
Edgar Alacan
Co-Founder
Recent News
Company data provided by crunchbase