Otter · 12 hours ago
Staff Backend Engineer, Integrations Platform, Otter - Mountain View
Mountain View, CA
Full-time
Onsite
Lead/Staff
$176K/yr - $242K/yr
8+ years expOtter is building the 'Operating System' for the physical world of food, addressing the fragmentation faced by restaurants. The Staff Backend Engineer will architect systems to normalize external chaos, design middleware for efficient data propagation, and lead technical strategy for bi-directional data syncing across distributed systems.
Computer Software
Responsibilities
Architect Universal Abstractions: Design and implement unified data models (APIs) that abstract away the complexity of hundreds of disparate external systems (e.g., mapping complex, nested external data structures into a clean, flat internal schema)
Build Scheduling & Initiative-Based Systems: Design sophisticated distributed schedulers and workflow engines that proactively drive data synchronization. You will move beyond simple reactive webhooks to build intelligent polling systems that optimize for data freshness while respecting strict external rate limits
Master High-Concurrency Environments: Write high-performance code that safely manages shared resources under heavy load. You will solve complex race conditions and ensure thread safety when thousands of concurrent events attempt to update the same merchant entities simultaneously
Scale the 'Adapter' Ecosystem: Create developer frameworks and tooling that allow us to rapidly build and maintain integrations with new external partners with minimal friction
Drive Technical Strategy: Lead technical decision-making on how we handle bi-directional data syncing ensuring data consistency across distributed systems
Qualification
Required
8+ years of experience developing complex backend systems in Java or Go (Golang)
Deep understanding of concurrency patterns (e.g., goroutines, thread pools, actors). You know how to identify and prevent deadlocks, race conditions, and resource contention in high-throughput systems
Deep familiarity with building integrations against third-party APIs. You understand the pain of rate limits, undocumented edge cases, and eventual consistency
Proficiency with relational (PostgreSQL) and NoSQL (MongoDB, DynamoDB) data modeling, specifically for storing high-volume, hierarchical data
Strong grasp of distributed systems patterns, including event sourcing, message queues (Kafka, RabbitMQ, SQS), and microservices communication
You treat observability as a first-class citizen in your code design. You possess the skill to define the right metrics, structured logs, and tracing strategies that allow teams to debug complex failures in production quickly, regardless of the underlying toolset
Preferred
Experience building 'Plugin Architectures' or SDKs that allow other developers to extend a core platform easily
Experience processing millions of events per day in a high-concurrency environment
Deep expertise with Kubernetes, Docker, and in a production environment
Benefits
Medical, dental, and vision insurance (multiple plans, incl. HSA options)
Company-paid life and disability insurance (short- and long-term)
Voluntary insurance: accident, critical illness, hospital indemnity
Optional supplemental life insurance for self, spouse, and children
Pet insurance discount
401(k)
Discretionary vacation days
8 paid holidays per year
Paid sick time
Paid Bereavement leave
Paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Company
Otter
All-in-one Restaurant Operating System
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kavya Gupta
Partnerships Manager
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