Baanyan Software Services, Inc. · 1 day ago
Infrastructure Engineer
Andover, MA
Full-time
Onsite
Senior Level
5+ years expBaanyan Software Services, Inc. is seeking an Infrastructure Engineer to support and evolve their enterprise identity, messaging, and collaboration platforms. This role focuses on the stability, optimization, and modernization of core Microsoft and SaaS collaboration technologies in a large-scale hybrid environment.
Information TechnologySoftware
Hiring Manager
Suprotim Mondal
Responsibilities
Serve as Tier-3 escalation support for identity, messaging, and collaboration platforms through ServiceNow
Administer and optimize Active Directory, Azure AD, Exchange (on-prem and online), and Office 365 hybrid services
Support enterprise collaboration platforms including Slack, Skype for Business, and Zoom
Perform advanced troubleshooting and root-cause analysis across directory, email, and communications services
Partner with engineering teams on planned upgrades, migrations, and new platform initiatives
Coordinate with vendors to resolve complex platform issues and track incidents through closure
Contribute to operational excellence by refining procedures, automation, and technical documentation
Identify performance, reliability, and security improvement opportunities within identity and messaging systems
Participate in an on-call rotation supporting a 24x7 global environment
Qualification
Required
5+ years administering enterprise Active Directory, messaging, and collaboration platforms
Deep hands-on experience with Microsoft Exchange (2010–2019) and Exchange Online
Strong knowledge of Office 365 and hybrid Microsoft environments
Experience managing Windows Server 2012–2019 infrastructure
Solid understanding of core networking services (DNS, DHCP, SMTP, TCP/IP)
Familiarity with GitHub Enterprise and scripting or pattern matching (Regex)
Demonstrated ownership mindset with a focus on problem resolution and process improvement
Company
Baanyan Software Services, Inc.
Baanyan is a leading provider of IT Services and Solutions to businesses ranging from mid-sized to global fortune 500 enterprises.
501-1000 employees
H1B Sponsorship
Baanyan Software Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (34)
2023 (47)
2022 (75)
2021 (95)
2020 (108)
Funding
Current Stage
Late StageLeadership Team
A
Archana Daripalli
Chairwoman
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