EastRise Credit Union · 9 hours ago
Content and Communications Associate
South Burlington, VT
Full-time
Onsite
Mid Level
$28/hr - $32/hr
3+ years expEastRise Credit Union is seeking a Content and Communications Associate to develop and coordinate relevant content for various media to support marketing initiatives and communications. The role involves creating compelling content, supporting internal and external communications, and collaborating with various departments to meet business objectives.
BankingFinancial Services
Responsibilities
Work with the marketing team and content experts to produce various forms of content and communications including – email content, social media, blog articles, press releases, resources, impact stories, product/service information and promotional content in various formats, and content that supports both inbound and outbound strategies. Ensure all content & communications are written with the brand voice and best practices
Support the execution and distribution of internal and external communications to provide clear, timely information on issues that impact team members and/or credit union members. Help develop FAQs and talking points to provide transparency and alignment. Monitor feedback and engagement from internal and external audiences to inform future messaging and improve communication effectiveness
Work with other departments, product experts, and external stakeholders by conducting research and drafting content for product/service information, member needs, internal communication requests, opportunities for storytelling, value-add or inbound content development, and business objectives to write critical and compelling content to meet various objectives
Support and assist with development of marketing content calendar and content planning for both inbound and outbound strategies
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Qualification
Required
Three years to five years of similar or related experience, including preparatory experience preferred
A college degree
Must be at least 18 years of age
Favorable Background, Credit, Criminal, Bondability, and Reference Checks required
Must be capable of climbing / descending stairs in emergency situation
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
Must be able to work extended hours whenever required or requested by management
Must be capable of regular, reliable and timely attendance
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team
Must be able to read and carry out various written instructions and follow oral instructions
Must be able to speak clearly and deliver information in a logical and understandable sequence
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace
Must be able to effectively handle multiple, simultaneous, and changing priorities
Must be capable of exercising highest level of discretion on both internal and external confidential matters
Preferred
Concentration in marketing, communications, e-Commerce, business or related major is highly preferred
Company
EastRise Credit Union
At EastRise, we believe that banking should be a source of personal strength and peace of mind.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Dwyer
President & CEO
Rob Miller
President and Chief Operating Officer
Company data provided by crunchbase