Asseti · 1 day ago
Manager of Customer Success
Denver, CO
Full-time
Onsite
Senior Level
5+ years expAsseti is the category-defining platform for asset intelligence and operations, used by some of the world’s largest real estate owners. The Manager of Customer Success will lead customer success across key accounts, driving adoption, value realization, and renewals while collaborating with product and sales teams to ensure measurable outcomes for customers.
SaaS
Responsibilities
Lead onboarding and success planning to align stakeholders on goals, milestones, and measures of value
Drive product adoption through training, playbooks, and usage insights that lift engagement across personas
Run executive‑level QBRs and value reviews tying Asseti outcomes to business KPIs
Proactively identify risk and run save plays to protect renewals and NRR
Partner with Sales on expansion opportunities and multi‑year renewal strategies
Be the customer’s voice to Product, prioritizing feedback and shaping roadmap tradeoffs
Build scalable CS processes, including health scoring, playbooks, and reporting
Qualification
Required
5+ years in enterprise Customer Success or Account Management in B2B SaaS
Proven record lifting adoption and securing high renewal and expansion rates
Comfortable with executive communication, stakeholder management, and change management
Data‑driven approach using health, usage, and outcomes to guide actions
Strong project management, clarity in written and verbal communication, and bias to action
Preferred
Experience with asset‑heavy industries or analytics/workflow platforms
Familiarity with CS tooling, health scoring, and value frameworks
Prior work with large enterprise procurement and governance
Benefits
Competitive compensation
Equity participation
Company
Asseti
Intelligent asset management. Asseti identifies, quantifies & tracks your property assets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1.67MKey Investors
Google for StartupsTidal Ventures
2024-09-16Non Equity Assistance
2024-05-16Seed· $1.67M
Recent News
2025-08-12
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