Glean · 6 hours ago
Senior Technical Program Manager, Billing (TPM)
Palo Alto, CA
Full-time
Hybrid
Senior Level
$198K/yr - $236K/yr
5+ years expGlean is an innovative AI-powered knowledge management platform designed to help organizations find and share information efficiently. They are seeking a Senior Technical Program Manager to lead cross-functional programs in billing, invoicing, payments, and revenue operations, ensuring scalable and compliant billing capabilities in alignment with business growth.
Agentic AIArtificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Own and drive end-to-end technical programs across the Billing & Revenue domain – from problem definition and scoping, through design, implementation, launch, and post-launch stabilization
Translate business strategy (e.g., new pricing/packaging, new product SKUs, usage/consumption models) into concrete technical roadmaps, milestones, and execution plans across multiple engineering teams and partner functions
Build and maintain program source-of-truth artifacts (roadmaps, program charters, status, risks, decision logs) that enable fast, aligned decision-making
Act as the central connective tissue between Product, Engineering, Finance, Accounting, RevOps, Sales, Legal, and Support for all things billing
Qualification
Required
5+ years of experience in technical program management or closely related role
Proven track record of leading complex, cross-functional technical programs in a high-growth B2B SaaS or product engineering environment
Strong technical depth: comfortable working with distributed systems, data pipelines, APIs, and systems integrations; able to engage in detailed design discussions and ask the right questions to manage risk and scope
Demonstrated ability to impose structure on ambiguity: you can take a loosely defined problem, bring clarity, define options, and drive toward a decision and execution plan
Excellent written and verbal communication skills; able to translate between deeply technical engineering details, business constraints, and customer impact
Comfort operating in a fast-paced, evolving environment where priorities may shift, and new business opportunities can change the roadmap
Preferred
Experience with one or more of: usage-based / consumption billing, multi-entity or multi-currency billing, tax engines, or complex customer hierarchies
Background working closely with Finance, Accounting, and RevOps on revenue recognition, financial close, and compliance needs
Familiarity with tools in the quote-to-cash ecosystem
Prior experience at an early- or growth-stage startup where you've helped build billing capabilities from relatively early maturity
Benefits
Medical
Vision
Dental coverage
Generous time-off policy
401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
501-1000 employees
H1B Sponsorship
Glean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (17)
2023 (7)
2022 (26)
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementSequoia CapitalGeneral Catalyst
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Leadership Team
Arvind Jain
Founder and CEO
Michael Miao
VP of Finance & BizOps
Recent News
2026-01-19
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase