Renewals Manager - West jobs in United States
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Tines · 1 day ago

Renewals Manager - West

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

Tines is a company founded in 2018 with co-headquarters in Dublin and Boston, specializing in intelligent workflow solutions. The Renewals Manager will manage the entire renewal lifecycle, focusing on retention and maximizing revenue through strategic processes.

Artificial Intelligence (AI)Cyber SecurityData IntegrationEnterprise SoftwareSecuritySoftware
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Own and manage the complete renewals process for Tines' customer portfolio, ensuring high retention rates and customer satisfaction
Proactively identify and engage with accounts approaching renewal, developing strategies to secure renewals and expand usage
Develop and execute advanced renewal strategies, including multi-year agreements, complex contract structuring, and negotiation of high-value renewals
Collaborate closely with Customer Success Managers and Account Executives to understand customer health and develop tailored renewal strategies
Track and analyze renewal metrics, providing regular forecasts and insights to leadership
Identify upsell and cross-sell opportunities within the existing customer base
Develop and implement standardized renewal processes and best practices
Negotiate renewal terms and conditions when appropriate
Maintain accurate customer data and renewal information in our CRM system
Build strong relationships with technical stakeholders and security teams at customer organizations
Stay informed about product updates and industry trends to effectively communicate value to customer

Qualification

Renewals managementAccount managementNegotiation skillsCRM systems (Salesforce)Data analysis toolsSaaS metricsSecurity operationsCommunication skillsOrganizational skillsSelf-motivated

Required

3-5 years of experience in renewals, account management, or quota-carrying sales roles
Demonstrated success in achieving targets, managing customer relationships, and driving revenue retention or growth
Experience working with technical products, preferably in cybersecurity, automation, or enterprise SaaS
Understanding of security operations, workflows, and challenges faced by security teams
Strong negotiation and communication skills, with the ability to articulate value to technical stakeholders
Strong understanding of SaaS metrics, customer lifecycle, and recurring revenue models
Experience using CRM systems (Salesforce preferred) and data analysis tools
Excellent organizational skills with the ability to manage multiple accounts simultaneously
Self-motivated with the ability to work independently and establish processes
Applicants for this opportunity must be authorized to work for any employer in the U.S

Company

Tines

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Tines is a no-code workflow automation platform designed especially for security teams.
dateFounded in 2018
location
Dublin, Dublin, IRL
people-size201-500 employees
web-link
https://www.tines.com

Funding

Current Stage
Growth Stage
Total Funding
$271.19M
Key Investors
Goldman Sachs Growth EquityAccel,FelicisFelicis
2025-02-11Series C· $125M
2024-04-24Series B· $50M
2022-10-04Series B· $55M

Leadership Team

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Eoin Hinchy
Founder & CEO
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Thomas Kinsella
Co-Founder & Chief Customer Officer
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Recent News

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Company data provided by crunchbase