USAJOBS · 15 hours ago
Family Advocacy Program Assistant
USAJOBS is seeking a Family Advocacy Program Assistant who will provide administrative support to the Family Advocacy Program (FAP) within the Family Readiness Division of the Department of the Navy. The role involves coordinating meetings, preparing documentation, and supporting outreach activities to facilitate operational readiness and family self-sufficiency.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Provides administrative support to the Family Advocacy Program (FAP), to include meeting preparation and administrative notification and documentation requirements
Assists Family Advocacy Representative (FAR) and/or Clinical Supervisor with coordinating Incident Determination Committee (IDC) meetings; develops meeting agenda based on monthly cases presented, and ensures correct and accurate client information presented to the IDC
Assists FAR and/or FAP Case Manager with the administrative components of the Clinical Case Staff Meeting (CCSM); prepares agenda, minutes and subsequent letters to command and clients associated with FAP recommendations
Notifies law enforcement, medical, legal and command IDC members of meeting location, times, and agenda
Prepares notification letters to clients and commands, the minutes tracking form, and the IDC determination letters in accordance with applicable guidelines and requirements
Operates decision tree algorithm to assist with adherence to the DoD maltreatment criteria. Attends IDC meeting where sensitive, emotionally charged information will be shared
Tracks required training certificates and appointment letters for primary and alternative members of the IDC
Prepares and sends notifications of annual training requirements for IDC members, Commanders, and others as required by policy
Develops and maintains contact list for command and collateral IDC members to assist FAP case managers with timely notification to required personnel related to allegations of domestic abuse or child abuse/neglect
Schedules the Family Advocacy Committee (FAC) quarterly meetings and sends notification to FAC members, prepares agenda and meeting space
Assists with maintaining and organizing records of FAP trainings, Counseling Desk Guidance, and FFSP Certification Standards, in accordance with Regional and local Standard Operating Procedures (SOPs)
Supports site outreach activities by maintaining resources and may accompany other FAP staff on outreach activities
Performs other related duties as assigned
Qualification
Required
Administrative experience required
At least two years' experience providing effective customer service in a social service setting, to include demonstrated experience in handling a high volume of requests
Knowledge of the operations, regulations, and guidelines of the FAP sufficient to perform the duties of the position
Knowledge of military organization, missions, life-styles, and situations, which can contribute to family stress, problems, and crisis-situations
Knowledge of state and federal laws and procedures, which govern the reporting of domestic violence, suspected child abuse/neglect and child sexual abuse
Knowledge of and skill in English grammar and usage
Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided
Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments
Skill in the use a personal computer and a variety of software programs to facilitate work assignments
Skill in preparing reports, letters, and memoranda detailing findings and recommendations from the FAP
Skill in oral and written communication in order to prepare administrative forms and letters related to the FAP/IDC/CCSM and information to Commanders
Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook)
Ability to enter data accurately
Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments
Ability to adapt to changing work conditions, frequent interruptions, and pressures of short deadlines
Preferred
Education in the social sciences is desirable
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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