N.C. Department of Information Technology · 10 hours ago
Telecommunications Shift Supervisor
Catawba County, NC
Full-time
Onsite
Entry, Mid Level
$36K/yr - $60K/yr
2+ years expThe N.C. Department of Information Technology is part of the NC State Highway Patrol, which aims to enhance highway safety in North Carolina. They are seeking a Telecommunications Shift Supervisor who will oversee the operations of a shift, monitor Telecommunicators, and coordinate responses to emergency situations.
Information Technology & Services
No H1B
Responsibilities
Position requires a thorough understanding of Federal Communications Commission (FCC) and Division of Criminal Information (DCI) rules and regulations pertaining to the transmission of messages by radio
Working knowledge of the rules, regulations, and operations of federal and state law enforcement agencies
Position requires working knowledge of the operation of multi-channel telecommunications equipment, proficiency in the use of a personal computer and related software programs, such as Excel, and Microsoft Word, also familiarity with office copier and facsimile equipment is required
Ability to communicate orally and in writing with supervisors, peers, other agencies, and the general public
Qualification
Required
High School or General Educational Development (GED) diploma and 2 years of experience as a Telecommunicator; or an equivalent combination of education and experience
Must meet the applicable education, employment, and training standards as required to be Department of Criminal Information (DCI) certified; must be DCI certified or become certified within 120 days of employment
Thorough understanding of Federal Communications Commission (FCC) and Division of Criminal Information (DCI) rules and regulations pertaining to the transmission of messages by radio
Working knowledge of the rules, regulations, and operations of federal and state law enforcement agencies
Working knowledge of the operation of multi-channel telecommunications equipment
Proficiency in the use of a personal computer and related software programs, such as Excel and Microsoft Word
Ability to communicate orally and in writing with supervisors, peers, other agencies, and the general public
Ability to speak clearly and distinctly and listen to and expressly give directions to a multitude of individuals
Ability to make decisions in critical life and death situations, and process large volume of information in a short period of time
Ability to analyze information to recognize or extract critical elements of emergency situations and determine the necessity to notify specialized resources
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
Recent News
Government Technology US
2025-11-08
Government Technology US
2025-08-13
Government Technology US
2025-07-09
Company data provided by crunchbase