The Farmers Bank · 6 hours ago
Bank Customer Service Representative/Deposit Production Manager
Greensboro, GA
Full-time
Onsite
Mid, Senior Level
$22/hr - $27/hr
5+ years expThe Farmers Bank is seeking a Customer Service Representative/Deposit Production Manager who will serve as a primary point of contact for bank customers. This role involves providing high-quality service, addressing customer inquiries, processing transactions, and promoting bank products while ensuring compliance with regulatory requirements.
AgricultureFinancial ServicesVenture Capital
Responsibilities
Provide prompt, courteous, and professional service to customers in accordance with bank service standards
Respond to customer inquiries regarding accounts, transactions, products, services, and bank policies
Process routine banking transactions accurately, including deposits, withdrawals, transfers, payments, and account maintenance requests
Identify customer needs and make appropriate referrals to other bank products and services, including loans, credit cards, and digital banking solutions
Resolve customer issues and complaints efficiently, escalating complex matters as appropriate
Maintain accurate records and documentation in accordance with bank procedures and regulatory requirements
Adhere to all applicable banking regulations, including BSA/AML, privacy, and security policies
Must be willing to solicit new business through networking and community events
Must meet deposit production goals
Maintain confidentiality of customer and bank information at all times
Perform all other duties as directed by Management
Qualification
Required
High school diploma or equivalent required
Prior banking experience required, especially in a customer service representative or deposit production role
Strong interpersonal and communication skills, both verbal and written
Demonstrated ability to deliver exceptional customer service in a fast-paced environment
Attention to detail and high level of accuracy in transaction processing
Proficiency with computers and banking or customer relationship management systems
Ability to understand and explain financial products and services clearly
Strong problem-solving skills and sound judgment
banking: 5 years (Required)
Ability to Commute: Greensboro, GA 30642 (Required)
Benefits
Health insurance
Life insurance
Profit Sharing Program
Bonus incentive opportunities
Paid federal holidays
Paid vacation and sick leave
Paid time off
Company
The Farmers Bank
The Farmers Bank is a bank offering retail, business, asset management, investment, and mortgage services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-11-11Acquired
Leadership Team
Mark Novak
SVP - Chief Credit Officer
Kim Compton, PMP
Chief Strategy Officer
Company data provided by crunchbase