MedImpact Healthcare Systems, Inc. · 7 hours ago
Vice President, Operations
Tempe, AZ
Full-time
Onsite
Director/Executive
$157K/yr - $223K/yr
15+ years expMedImpact Healthcare Systems, Inc. is looking for extraordinary people to join their team. The Vice President, Operations oversees the operational and quality activities at every level of the organization, leading projects, strategizing process improvements, and managing various operational functions to ensure timely execution of deliverables.
Health CarePharmaceutical
No H1B
Responsibilities
Oversees/leads all functions/operations of Verdegard Administrators
Design and directs implementation and execution of operating and service policies, guidelines, and practices for the enterprise
Continually investigates and introduces operational process improvement measures and presents suggestions to the General Manager for consideration
Strives to ensure operations move forward & stay current while maximizing innovation
Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
Prepare and present progress updates to appropriate management channels on a regular basis, ensuring that innovation is being achieved
Coordinate internal and external resources to ensure that projects remain within scope, schedule, and budget, collaborating with staff in various departments
Manage data collection for updating metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service
Partner with cross-functional teams to improve proprietary tools and systems
Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity
Actively pursue strategic and operational objectives
Ensure operational activities remain on time and within a defined budget
Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients
Qualification
Required
BA/BS Degree or equivalent; plus 15 years' related experience; 15 years of SME in respective area(s); (or equivalent combination of education and experience); and 12 years supervisory experience; Supervisory experience may be substituted with 12 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader at the Vice President level or above that must be completed within 12 months in new position
Basic PC knowledge including MS Office Suite strongly preferred
Must be a consummate team player, putting others before self, and actively engage stakeholders at all levels
Must be customer focused, both internal and external to the company
Strong Interpersonal skills required
Solid Verbal and Written Communications Skills required
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Business Acumen
Directing Others
Organizational Agility
Conflict Management
Drive for Results
Political Savvy
Customer Focus
Innovation Management
Strategic Agility
Decision Quality
Managerial Courage
Benefits
Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus
Company
MedImpact Healthcare Systems, Inc.
MedImpact is the nation’s largest independent health solutions and pharmacy benefit company, serving commercial health plans, government programs, self insured/employer groups, and millions of consumers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.38M2013-09-19Seed· $1.38M
Leadership Team
Frank Bunton
VP, CISO (Chief Information Security Officer)
Larry Biggs
Manager, Information Security
Recent News
Morningstar.com
2026-02-03
Pharmacy Benefit Management Institute®
2025-09-26
2025-09-12
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