NEOGOV · 8 hours ago
Office Assistant I/II
Fremont, CA
Full-time
Onsite
Entry, Mid Level
$86K/yr - $105K/yr
1+ years expThe Alameda County Water District located in Fremont, California, is seeking detail-oriented applicants to perform varied clerical and office administrative duties to support District functions. The role involves customer service, data entry, maintaining records, and providing organizational support to professional staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Prepares correspondence, reports, forms, construction specifications, agreements, and/or specialized documents from drafts, notes, or brief instructions, using standard office equipment such as a personal computer and word-processing, spreadsheet, and database software applications
Proofreads documents for accuracy, completeness, format, compliance with departmental policies, and correct English usage including grammar, punctuation, and spelling; returns document to originator if content or major format revisions are required
Maintains inventory for goods and supplies, places orders online, receives goods and supplies, submits invoices for approval, and releases invoices for payment in the financial system
Modifies and develops office procedures and practices to standardize processes
Uses a personal computer to enter and retrieve data using standard office applications such as MS Word, Excel, Access, or specialized applications depending on assigned organizational unit
Provides various office and organizational support to professional staff, including monitoring and maintaining workflows, advising of upcoming deadlines, and coordinating and organizing meetings
Maintains a variety of technical and office files in alphabetical, numerical, or coded format; scans and validates electronic files in document libraries and document management systems; develops and maintains document management and intranet sites; assists with purging records and files; and researches and responds to Public Records Act and other record requests from the public and technical and managerial staff
Prepares and updates a variety of reports, which may require research from several sources and use of arithmetic calculations
Maintains a variety of records, and processes various forms such as personnel forms, purchase requisitions, and other forms specific to assigned organizational unit
Requests pricing from vendors and assists organizational staff with the use of the District's financial system
Provides and requests factual information regarding District activities and functions; may assist customers and other members of the public
Receives and compiles technical information from engineers and others and incorporates into construction specifications and other bid documents; types, prints, advertises, and distributes completed documents; receives and manages bids and proposals, and issues and posts bid summaries and results; after approval, processes contractor progress payments per construction contracts
Organizes and oversees project files and a variety of other technical and office files; files and retrieves information, purges obsolete documents, and combines files as appropriate; assists in identifying files for off-site storage
Receives and responds to calls from developers, contractors, homeowners, and the general public; provides factual information which may require interpretation of policies and procedures; investigates and resolves customer service issues
Operates standard office equipment and may provide relief for other District office support staff
Completes special projects as assigned; researches and compiles information as necessary
May review/audit information in the District’s financial system related to the District’s credit card program
May collect timecards from supervisors in assigned department and enters information into the payroll system; follows up with staff to clarify information and to reconcile employee work hours
May issue security badges, cyber keys, equipment, and keys to departmental employees and collect upon separation
May respond to emergency and non-emergency maintenance calls, and dispatch and coordinate resources for field staff
May calculate and issue deposit requests, and receive, track, and manage customer and developer payments for a variety of fees and charges
May coordinate, manage, and track a variety of regulatory filings, notices and reports
May train and direct the work of part-time or temporary workers on specific projects
Serves on various task forces and committees
Performs other related work as required
Qualification
Required
High school diploma or its equivalent
One (1) year of general office support work for Office Assistant I
Two (2) years of general clerical or office assistant experience equivalent to that of an Office Assistant I within the District for Office Assistant II
Knowledge of proper written and spoken English, including spelling, punctuation, and grammar
Knowledge of modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software
Skill and ability to rapidly learn the specific procedures and technical terminology of the organizational unit to which assigned
Ability to understand and carry out oral and written directions
Ability to multitask
Ability to maintain discretion
Ability to maintain accurate records and files
Ability to make accurate arithmetic calculations
Ability to perform detailed clerical work with accuracy
Ability to type accurately at a rate of 45 words per minute from printed copy
Ability to perform the essential duties of the job without causing harm to self or others
Ability to operate modern office equipment including computer equipment and specialized software applications programs
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
Preferred
Utility billing experience is highly desired
Knowledge of principles and practices of business letter writing and standard formats for typed materials
Knowledge of policies and procedures related to the department to which assigned
Knowledge of business data processing principles, and standard to advanced uses of word processing software applications
Knowledge of records management and filing practices and procedures
Knowledge of terminology and technical work processes related to the department to which assigned
Skill and ability to organize and maintain varied and complex files
Skill and ability to compose routine correspondence from brief instructions
Skill and ability to work independently and exercise sound judgment within established guidelines
Skill and ability to effectively operate a personal computer, calculator, two-way radio and other standard office equipment
Skill and ability to learn to proficiently utilize specialized software applications to support the work of the assigned organizational unit
Skill and ability to organize and prioritize work activities and meet established deadlines
Skill and ability to communicate tactfully and effectively with customers and the public
Benefits
Health Insurance
Dental and Vision
Retirement
Social Security/Medicare
Retiree Health Benefits
Life Insurance
Long Term Disability
Short Term Disability
Deferred Compensation
Vacation
Holidays
Sick Leave
Employee Assistance Program
Tuition Reimbursement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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