Five9 · 11 hours ago
Senior Manager, Partner Marketing
United States
Full-time
Remote
Mid, Senior Level
$96K/yr - $284K/yr
5+ years expFive9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Senior Manager, Partner Marketing for North America is responsible for leading the regional partner marketing strategy, managing a team, and driving scalable programs that accelerate demand and revenue through Five9’s channel ecosystem.
Call CenterCustomer ServiceEnterprise SoftwareSaaSSales
Responsibilities
Lead and develop a partner marketing team responsible for program execution, partner communication, and campaign coordination across North America. Provide coaching, clear priorities, and ongoing support to drive high performance
Develop and manage the annual partner marketing plan for North America in alignment with sales objectives, partner tiering, and regional growth priorities
Establish a structured partner coverage and support model based on performance, opportunity potential, and strategic alignment with Five9’s goals
Oversee the development and execution of integrated co-branded demand generation campaigns with priority partners. This includes digital marketing, webinars, ABM initiatives, content syndication, and joint events
Equip partners with the messaging, assets, training, and campaign kits needed to effectively promote and sell Five9 solutions. Drive adoption of global partner-ready campaigns and tools
Manage Marketing Development Fund (MDF) planning, partner proposals, approvals, and performance tracking. Ensure MDF investments align to revenue objectives and yield measurable ROI
Support and scale initiatives across reseller, distributor, and TSD routes to market, including value proposition development, partner onboarding, bundled offerings, and promotional activities
Partner closely with Channel Sales leadership and Partner Managers on joint business planning, campaign prioritization, partner readiness, and pipeline visibility
Collaborate with Global Partner Marketing, Product Marketing, and Brand teams to localize campaigns, refine value propositions, and ensure alignment with Five9’s broader marketing strategy
Create structure around reporting, forecasting, budgeting, campaign tracking, and marketing automation workflows to improve scalability, transparency, and performance measurement
Qualification
Required
5–7 years of B2B marketing experience in technology, SaaS, or cloud communications
Proven experience in partner marketing or channel marketing supporting resellers, distributors, or TSDs
Demonstrated leadership experience — managing people, mentoring team members, or leading cross-functional initiatives
Strong understanding of co-marketing, partner enablement, demand generation, and MDF management
Experience collaborating closely with Channel Sales and partner ecosystems
Analytical mindset with the ability to evaluate program performance, pipeline impact, and partner ROI
Excellent communication, collaboration, and organizational skills
Comfortable operating in a fast-paced, high-growth, matrixed environment
Fluent in English; additional languages are a plus
Benefits
Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave.
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty LendingSapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2014-04-04IPO
2014-03-10Debt Financing· $30M
Leadership Team
Jonathan Rosenberg
CTO and Head of AI
Roger Venning
Vice President, Engineering
Recent News
Destination CRM
2026-01-16
2026-01-14
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