Physicians' Primary Care of Southwest Florida · 22 hours ago
Financial Counselor
Fort Myers, FL
Part-time
Onsite
Entry Level
1+ years expPhysicians’ Primary Care of Southwest Florida is a premier physician-owned primary care practice seeking a Financial Counselor for their Adult Medicine division. The role involves answering patient billing questions, establishing payment plans, and verifying insurance benefits while maintaining confidentiality and adhering to HIPAA guidelines.
Health CareHealth DiagnosticsHospitalPrimary and Urgent CareTherapeutics
Responsibilities
Answers patient billing questions and concerns, either by phone or through written correspondence
Reviews accounts of scheduled patients to ascertain outstanding balances. Determines amount that patient will pay at time of visit and notifies patient prior to appointment. Notifies front desk of expected patient payments
Informs Check-in and Check-out staff of amount to be collected at time of service. Identifies patients who the Financial Counselor will need to speak with prior to appointment
Establishes payment plan agreements with patients
Verifies patient insurance benefits and obtains authorizations if applicable
Coordinates billing information request with CBO office. Returns requested information within 48 hours
Record information accurately into our patient management system
Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
Qualification
Required
Experience working in a high volume call center environment
Knowledge of medical charging, billing and registration policies and procedures
Knowledge of insurance billing procedures
Knowledge of departments and operational relationships
Skill in defining problems, collecting data, interpreting billing information
Great attention to detail and the ability to record information accurately
Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
Preferred
One year of medical office experience or a combination of medical education and office experience preferred
Benefits
Health, dental, vision, disability and life insurances
401(k) with company match
Free financial advising
Paid Time Off (PTO)
Paid holidays
Uniform allowances at hire and each anniversary
Company paid CE courses with CE direct
Reimbursement for position required certifications and/or license
Employee Assistance Program (EAP)
Employee Resource Assistance Program (ERAP)
Discounted legal and document services
Milestone gifts
Employee appreciation events and gifts
Company
Physicians' Primary Care of Southwest Florida
Our multi-specialty group consists of over 45 providers specializing in internal medicine, adult medicine and pediatrics with offices located in Fort Myers, Cape Coral, Lehigh Acres and Estero.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jon Burdzy, DO, CPE, FAAFP
Managing Partner
Recent News
2022-06-08
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