M&T Bank · 9 hours ago
Quality Control Analyst (Mortgage Loan Documentation – Loss Mitigation Operations) - Hybrid
Getzville, NY
Full-time
Hybrid
Entry Level
$20.55/hr - $34.25/hr
1+ years expM&T Bank is seeking a Loss Mitigation Quality Control Analyst to ensure the accuracy and compliance of mortgage loan workout documentation. This role involves performing quality control reviews, verifying document accuracy, and communicating findings to various teams to maintain high standards of quality and compliance.
Financial Services
Responsibilities
Perform quality control reviews on physical and digital loss mitigation documents using multiple systems and vendor platforms
Verify accuracy, completeness, and regulatory compliance of all forms, signatures, dates, notary blocks, and loan terms
Compare documents to internal systems of record to ensure data alignment
Identify, track, and document defects or inconsistencies; escalate issues in accordance with internal policies
Communicate findings to drafting specialists, processors, and third‑party vendors to ensure timely resolution of issues
Maintain detailed QC documentation to support audit readiness, reporting, and trend analysis
Support process improvement efforts to reduce error rates and improve workflow efficiency
Adhere to all company risk standards, regulatory requirements, and internal controls
Manage a queue of document packages requiring quality control review
Flip between multiple systems and physical documentation to verify accuracy
Make independent decisions on whether documents meet standards or require correction
Track error trends and support team process improvements
Deliver high‑quality work within established turnaround times
Qualification
Required
Associate degree, or equivalent work experience
1+ year of related work experience, such as quality control or review experience
Preferred
Experience working with physical documents and navigating multiple computer systems
Strong attention to detail and accuracy
Ability to think independently and make sound decisions
Strong multitasking and organizational skills
Solid verbal and written communication abilities
Call center, branch banking, or operations environments
Loan processing, mortgage servicing, documentation review, or underwriting support
Audit, QA, or compliance‑related roles
Analytical mindset with proven critical‑thinking skills
Proficiency with spreadsheets, word processing, and document management tools
Experience delivering written or verbal feedback
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
H1B Sponsorship
M&T Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (113)
2023 (84)
2022 (103)
2021 (42)
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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