Kinecta Federal Credit Union · 1 day ago
Collections - El Segundo, CA - Limited Term Position - (Temp)
El Segundo, CA
Full-time
Hybrid
Entry Level
$22/hr - $27/hr
1+ years expKinecta Federal Credit Union is seeking a Collections professional to manage delinquent consumer and credit card accounts. The role involves performing collection activities, providing quality member service, and maintaining confidentiality of member accounts.
Financial Services
Responsibilities
Responsible for managing delinquent consumer loan and credit card accounts, including deficiency balance, bankruptcies, and charged -off accounts. Conduct extensive skip tracing of debtors and collateral, evaluate risk and determine appropriate resolution strategies. Recommend and coordinate field chases, repossessions, legal actions, and charge-offs. Managed high volume inbound and outbound calls using power dialer
Generates Credit Bureau reports
Exhausts all available recovery options when resolving delinquent account
Protects Credit Union assets by reducing delinquency and preventing financial loss
Utilizes computer systems to accurately enter, update and retrieve account information
Delivers high quality member service, including resolving account disputes, correcting misapplied payments, and processing payment modifications, note modifications, references and loan or credit card consolidations
Performs other duties including special projects as assigned
Performs routine collection calls on consumer loans and credit cards
Qualification
Required
Candidates must reside in the Los Angeles area and work 3 days per week in-office located in El Segundo, CA
Knowledge of collection of delinquent consumer loans, credit cards, deficiency balances, bankruptcy, charged-off accounts
Strong interpersonal, problem solving and decision-making skills
Strong oral and written communication skills
Proficient in Microsoft Windows, Word, Excel, Aperture, Symitar
Ability to analyze and solve problems
Ability to interact with staff, members and others encountered in the course of work
Ability to learn and apply new information or skills
Ability to observe and interpret people and situations
Ability to perform highly detailed work on multiple, concurrent tasks
Ability to read and interpret financial and statistical data, information and documents
Ability to use math and apply mathematical reasoning and abstract statistical concepts
Ability to work under intensive deadlines
High School or equivalent degree
Minimum of 1-3 years of loan adjustment experience
Company
Kinecta Federal Credit Union
Headquartered in Manhattan Beach, California, Kinecta Federal Credit Union is one of the country's largest credit unions, with assets of $6.8 billion and more than 270,000 members from coast to coast.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Keith Sultemeier
Chief Executive Officer
Jason Pendergist
Chief Lending Officer
Recent News
2025-03-09
Business Wire
2024-04-11
Company data provided by crunchbase