Trilyon, Inc. · 8 hours ago
Patient Service Representative
San Francisco, CA
Contract
Onsite
New Grad, Entry Level
$20/hr - $23/hrTrilyon, Inc. has been providing comprehensive global workforce solutions for over 16 years. They are seeking a Patient Service Representative to support daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination.
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Hiring Manager
Rachna Verma
Responsibilities
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
Qualification
Required
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills are a plus (not required)
Company
Trilyon, Inc.
Trilyon, Inc.
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carolyn Joshua
President & CEO
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