Evergreen Talent Partners · 17 hours ago
Service Manager
Evergreen Talent Partners is collaborating with a globally recognized HVAC machinery manufacturer, who are supplying their machinery into the Data Center space. They are seeking a Field Service Manager to join their Aftersales Support team, where the role combines leadership and technical experience to improve product and service quality.
Responsibilities
Support the Aftersales Manager in running the department, especially managing Field Engineers
Approve timesheets and expenses for Field Engineers
Manage sick days and absences for external engineers
Provide warranty support as agreed in contracts
Track and report on customer service and quality performance
Work closely with the Quality team to help fix issues found in the field and at the factory
Be a technical contact for both internal and external teams
Stay connected with key departments like Product Development, Sales, Engineering, and Quality
Support training for new and current staff, including Apprentices and Technicians
Guide new employees on factory work standards and best practices
Qualification
Required
Strong leadership and team motivation skills
Positive attitude and problem-solving mindset
Experience in Mechanical, Electrical, or Controls systems
HVAC background
Organized and able to work independently
Universal EPA 608 Certification
Full, clean driving license
Willing to learn and take on new responsibilities
Benefits
401K
Medical Insurance
Bonuses
Company
Evergreen Talent Partners
Evergreen Talent Partners enables mission-driven companies to attract and engage candidates from targeted talent communities to change the world through energy solutions.
Funding
Current Stage
Early StageCompany data provided by crunchbase