PBK · 7 hours ago
Client Services Coordinator
Fresno, CA
Full-time
Onsite
Mid Level
$44K/yr - $66K/yr
3+ years expPBK is seeking a Client Services Coordinator to join their team in a dynamic, client-facing role. The position involves greeting and guiding visitors, managing front reception duties, and providing professional service while supporting administrative operations.
ArchitectureCivil EngineeringConsulting
Responsibilities
Answer high‑volume, multi‑line calls and provide customers with warmth, efficiency, and professionalism
Provide professional, courteous service to all visitors, candidates, and guests
Maintain front reception area and conference rooms
Manage incoming and outgoing mail and vendor deliveries
Coordinate travel arrangements for project team members
Demonstrate and uphold a professional appearance at all times
Assist with general office management duties (i.e. processing/ordering/stocking supplies, calendar management, and booking conference rooms)
Perform other clerical duties, such as data entry, filing, photocopying, collating, preparing correspondence and documents, etc
All other duties as assigned
Qualification
Required
3+ years' experience in a client service and/or receptionist role
Punctuality and dependability are essential
Strong customer service skills
Ability to interact with senior management, external client organizations, vendors and general public
Proven experience building and nurturing strong personal relationships with clients
Ensure accurate and timely processing of individual client needs and requests
Ability to work well under pressure, juggle and prioritize multiple projects and adjust work accordingly, often against tight deadlines
Proficiency in Microsoft Office Suite with demonstrated expertise in Word, Excel and PowerPoint
Excellent oral and written communication skills
Strong organizational skills
Strong attention to detail including proofreading
Capability to perform administrative duties as required to build business for clients
Preferred
Experience using Bluebeam
Benefits
A full range of medical, financial, and other benefits
Incentive compensation in the form of discretionary bonuses
Company
PBK
PBK is an architecture and engineering firm that offers design and consulting services for public and private sectors.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-07-23Acquired
Leadership Team
Dan Boggio
Founder, President and CEO
Roy Montalbano
President
Company data provided by crunchbase