Yoh, A Day & Zimmermann Company · 7 hours ago
Customer Relations Specialist
Wichita, KS
Contract
Onsite
Mid, Senior Level
$22.06/hr - $31.52/hr
5+ years expYoh, A Day & Zimmermann Company is a leading staffing organization seeking a Customer Relations Specialist. This role involves ensuring high-quality services during customer interactions and managing logistical requirements while acting as a liaison between customers and senior management.
Bookkeeping and PayrollConsultingStaffing Agency
Hiring Manager
Brooke Cassity
Responsibilities
Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
Provides support to senior management
Manages budgets and the distribution of promotional items
Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
Completes logistical requirements and supports overall marketing and program goals and objectives
Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
Acts as liaison between customers and company executive management
Qualification
Required
This position is an aftermarket CSR and involves working in Boeing/Spirit quoting software
This person will determine production status, check system for replacement parts, work with our ME's with Spare configurations, make make/buy decisions, and administrate the quote and follow through on quoting to the customer
This role will have responsibility for supporting AOG and spares requirements and will liaison with Boeing on the requests
This is a critical role to support the flying fleet
Must be detail oriented and have 5 years' of customer service experience
Aerospace experience or Degree with Customer Service Experience
Shift timings - 7:30 AM or 8 AM to 3:30 PM or 4 PM
Hiring manager will interview candidates prior to offer
Benefits
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Company
Yoh, A Day & Zimmermann Company
At Yoh, we focus on helping you precisely navigate and fulfill your talent demands.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Peter Melomo
Vice President, Sales Strategy & Professional Consulting Services
Tom Enright
VP Recruiting - Specialty Practices
Recent News
Philadelphia Business Journal
2025-01-11
Company data provided by crunchbase