Assistant Front Office Manager jobs in United States
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Atrium Hospitality · 5 hours ago

Assistant Front Office Manager

positionFranklin, TN
timeFull-time
remoteOnsite
seniorityMid Level
money$22/hr - $23/hr

Atrium Hospitality is a company focused on delivering exceptional guest experiences and fostering a supportive work environment. They are seeking an Assistant Front Office Manager to supervise daily front desk operations, coach staff, and handle guest concerns while ensuring compliance with brand standards.

Asset ManagementConsultingHospitalityHotelInformation Technology

Responsibilities

Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between
Coach, train, and motivate front desk associates—you're the team’s go-to guru
Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone
Monitor cash handling, shift reports, and compliance with brand and safety standards
Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals

Qualification

Customer service experienceLeadership experienceTech confidentCommunication skillsDetail-orientedOrganizational skills

Required

Customer service and leadership experience – You've led teams, kept things calm under pressure, and know how to create a welcoming vibe
Strong communication skills – You'll coordinate with guests, staff, and other departments like a pro
Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems
Tech confident – Hotel systems, emails, reports—nothing fazes you
Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart

Benefits

Career Growth & Learning
Invest in Your Future – 401(k) plan with company match.
Comprehensive Health Coverage – Medical, dental, and vision insurance options.
Paid Time Off & Vacation
Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Company

Atrium Hospitality

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Atrium Hospitality is a privately held hotel asset management and investment advisory company.
dateFounded in 2015
location
Alpharetta, Georgia, USA
people-size5001-10000 employees
web-link
https://atriumhospitality.com

Funding

Current Stage
Late Stage

Leadership Team

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Rob Mangiarelli
Chief Executive Officer
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Lars Schrader
Senior Vice President Operations
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Recent News

PRWeb
Atrium Hospitality Elevates Four Leaders to Key Management Roles, Strengthening Companywide Leadership in Operations, Technology, Talent, and Finance
2025-10-30
PR Newswire
Employment Law Attorneys, at Blumenthal Nordrehaug Bhowmik De Blouw LLP, File Lawsuit Against Atrium Hospitality LP, for Employees Allegedly Missing Meal Breaks
2025-10-28
PRWeb
Embassy Suites by Hilton San Marcos Hotel Conference Center Completes Full Renovation, Elevating Guest Rooms, Public Spaces, and Meeting Venues
2025-10-03
Company data provided by crunchbase