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Atrium Hospitality · 7 hours ago

Assistant Front Office Manager

Franklin, TN

Full-time

Onsite

Mid Level

$22/hr - $23/hr

Atrium Hospitality is a company focused on delivering exceptional guest experiences and fostering a supportive work environment. They are seeking an Assistant Front Office Manager to supervise daily front desk operations, coach staff, and handle guest concerns while ensuring compliance with brand standards.

Asset ManagementConsultingHospitalityHotelInformation Technology

Responsibilities

Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between

Coach, train, and motivate front desk associates—you're the team’s go-to guru

Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone

Monitor cash handling, shift reports, and compliance with brand and safety standards

Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals

Qualification

Customer service experienceLeadership experienceTech confidentCommunication skillsDetail-orientedOrganizational skills

Required

Customer service and leadership experience – You've led teams, kept things calm under pressure, and know how to create a welcoming vibe

Strong communication skills – You'll coordinate with guests, staff, and other departments like a pro

Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems

Tech confident – Hotel systems, emails, reports—nothing fazes you

Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart

Benefits

Career Growth & Learning

Invest in Your Future – 401(k) plan with company match.

Comprehensive Health Coverage – Medical, dental, and vision insurance options.

Paid Time Off & Vacation

Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Company

Atrium Hospitality

Atrium Hospitality is a privately held hotel asset management and investment advisory company.

Founded in 2015

Alpharetta, Georgia, USA

5001-10000 employees

https://atriumhospitality.com

Funding

Current Stage

Late Stage

Leadership Team

Rob Mangiarelli

Chief Executive Officer

Lars Schrader

Senior Vice President Operations

Recent News

PRWeb

Atrium Hospitality Elevates Four Leaders to Key Management Roles, Strengthening Companywide Leadership in Operations, Technology, Talent, and Finance

2025-10-30

PR Newswire

Employment Law Attorneys, at Blumenthal Nordrehaug Bhowmik De Blouw LLP, File Lawsuit Against Atrium Hospitality LP, for Employees Allegedly Missing Meal Breaks

2025-10-28

PRWeb

Embassy Suites by Hilton San Marcos Hotel Conference Center Completes Full Renovation, Elevating Guest Rooms, Public Spaces, and Meeting Venues

2025-10-03

Company data provided by crunchbase