American Family Insurance · 8 hours ago
Customer Service Representative
Gig Harbor, WA
Full-time
Onsite
New Grad, Entry LevelAmerican Family Insurance is a company that values customer service and community impact. They are seeking a Customer Service Representative to deliver outstanding service, respond to inquiries, assist with insurance needs, and collaborate with sales specialists.
Angel InvestmentFinanceVenture Capital
Responsibilities
Deliver outstanding, personalized service to every customer—building trust and lasting relationships
Respond to inquiries about coverage, billing, claims, and products, using your expertise and our proven processes
Help customers navigate their insurance needs, including policy changes and claims support
Collaborate with sales specialists to identify opportunities for customers and help them protect what matters most
Schedule appointments and coordinate with agency staff to ensure seamless service
Qualification
Required
You have a passion for customer service and helping others
You communicate clearly and confidently
You're comfortable with technology and Microsoft Office
You have basic math skills and attention to detail
You're eager to learn, grow, and be part of a winning team
Preferred
Bilingual Bonus: Earn extra for your Spanish language skills
Benefits
100% employer-paid health, dental, and vision insurance
Bilingual Bonus: Earn extra for your Spanish language skills
Paid Training & Growth
Generous paid time off
Paid holidays
Flexible scheduling options
Quarterly team-building activities
Recognition programs
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
Business Insider
2025-12-25
globalventuring.com
2025-12-13
2025-11-14
Company data provided by crunchbase