Range Bank · 1 day ago
Customer Service Representative (Teller) - Kingsford
Kingsford, MI
Full-time
Onsite
Entry Level
1+ years expRange Bank is a community bank that has been serving customers since 1887. They are seeking a Customer Service Representative (Teller) who will handle customer financial transactions and ensure customer satisfaction through excellent service and adherence to bank policies.
BankingFinancial ServicesManagement Consulting
Responsibilities
Provides excellent customer service in a friendly and professional manner
Performs routine office and customer service duties; greets customers, accepts deposits, disburses funds, and other transactions as requested. Ensures all transactions are processed accurately and efficiently, managing risk in every transaction
Performs all transactions in compliance with regulatory and bank policies and procedures and adheres to bank security policies and confidentiality of bank records and customer information
Performs account maintenance on existing deposit accounts, as well as opening new accounts upon customer request
Maintains product knowledge in order to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, determining customer needs, and referring customers to other departments as necessary
Perform other projects and initiatives, as required, contributing to the continued improvement of overall company performance
Has the authority and discretion to resolve complex customer issues
Adheres to Range Bank policies and procedures
Upholds the highest level of confidentiality and cyber security awareness
Qualification
Required
High School Diploma
One year customer service or cash-handling experience
Proficient computer skills
Ability to identify and resolve/escalate issues
Exceptional customer service and communication skills
Strong attention to detail
Preferred
Prior financial services industry experience
Some college education or a degree in a related field
Benefits
Paid time off (2 weeks to start)
Volunteer time off (1 day per year)
Paid holidays (9.5 days per year)
Health insurance through Blue Cross Blue Shield of Michigan
Telehealth with $0 copay
HSA plan options
Vision
Dental
401(k) retirement plan with up to a 6% match (after 1 year)
Short term disability insurances (paid 100% by company)
Long term disability insurance (paid 100% by company)
Life insurance (paid 100% by company)
Voluntary life insurance
Employee Assistance Program
Employee Stock Purchase Plan
Company
Range Bank
At Range Bank we have been committed to our community for over 138 years. We live here. We work here.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Roxanne Daust
President & CEO
David Symons, CPA
Chief Financial Officer
Company data provided by crunchbase