Legends Global · 6 hours ago
Exhibitor Services Specialist
Columbus, OH
Full-time
Onsite
Entry Level
1+ years expLegends Global is a leader in venue management and live event production, committed to creating exceptional experiences in sports and entertainment. The Exhibitor Services Specialist will coordinate client utility services during events, handle customer inquiries, and manage accounts receivable tasks.
HospitalityMarketingSports
Responsibilities
Receive, sort, and route incoming utility requests including Electric, Internet, Phone, Plumbing, Rigging and Cleaning
Receive and respond to customer inquiries and issues
Collect fees and payment of services. Issue receipts for deposit. Assure accuracy of all computations, reports & postings concerning charges discounts, materials and labor
Coordinate advance orders and on-site changes from customers to Engineering. Assuring that service set-ups by tradesmen are in accordance with customer order requirements
Staff Exhibitors Services Desk during events
Resolve normal field problems
Collect past due or unpaid fees from on-site customers
Finalize customer utility requirements as assigned and prepare event summary reports
Assist in analyzing collected data and prepare recommendations for charge rates, policies, procedures, services and communication materials for Exhibitor Services
Operate in the Guest Services zones, meeting and greeting guests, offering answers to their queries
Operate in the Service Centers, guiding visitors to their desired destination within and outside of the facility. Completing a range of tasks including retail transactions, scooter rentals, copying and printing services
Assist with coverage for the Administrative Front Desk as needed
All other duties and responsibilities as assigned
Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet – i.e. smiling, saying “Good Day” or offering assistance when needed
Must feel comfortable when around large groups or speaking to a guest, as needed
Understands the importance of providing customer service and in understanding of “The Magic is in the Details”
Qualification
Required
One to three years customer service experience preferred
Familiar with basic accounting and excel
Excellent general office skills
Computer literate at an intermediate level
Ability to understand and follow through with oral and written instructions
Ability to undertake and complete multiple tasks
Must possess demonstrated problem-solving and communication skills
Have excellent organizational, planning and interpersonal skills
Ability to interact with all types of people
Must be able to get along with co-workers, customers, vendors, and visitors to the facility
Ability to respond politely to all individuals and work well as a team player
Must have the ability to interact with guests in a friendly, courteous and polite manner
Must feel comfortable when around large groups or speaking to a guest, as needed
Understands the importance of providing customer service and in understanding of 'The Magic is in the Details'
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
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2025-09-17
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