Yoh, A Day & Zimmermann Company · 13 hours ago
Water Meter Operations Analyst- OnSite
Yoh, A Day & Zimmermann Company is seeking a Water Meter Operations Analyst for a contract opportunity in the Utilities industry. The role involves coordinating water meter change requests, ensuring compliance with operational and regulatory requirements, and tracking performance metrics related to meter change activities.
Responsibilities
Coordinate and manage water meter change requests , including researching service locations, engaging property owners, and working with operations teams to ensure timely execution
Develop and maintain processes for water meter changes , ensuring accuracy, efficiency, and compliance with operational and regulatory requirements
Track, analyze, and report on LOS (Level of Service) metrics related to meter change activities, providing status updates and performance reporting to stakeholders
Utilize enterprise systems (SAP preferred) and MS Office tools to document meter activity, monitor progress, and support operational and billing accuracy
Ensure compliance with company policies and applicable state and federal regulations while supporting coordination between operations, billing, and customer-facing teams
Qualification
Required
Demonstrated experience coordinating water meter change activities end-to-end, including research, property owner coordination, and collaboration with operations while ensuring regulatory and billing accuracy
Coordinate and manage water meter change requests, including researching service locations, engaging property owners, and working with operations teams to ensure timely execution
Develop and maintain processes for water meter changes, ensuring accuracy, efficiency, and compliance with operational and regulatory requirements
Track, analyze, and report on LOS (Level of Service) metrics related to meter change activities, providing status updates and performance reporting to stakeholders
Utilize enterprise systems (SAP preferred) and MS Office tools to document meter activity, monitor progress, and support operational and billing accuracy
Ensure compliance with company policies and applicable state and federal regulations while supporting coordination between operations, billing, and customer-facing teams
HS Diploma or GED required
Detail oriented operations professional with experience supporting utility, water, or infrastructure-related processes, including coordinating work across operations, billing, and customer stakeholders
Strong analytical and organizational skills, with the ability to track, report, and manage LOS or performance metrics while maintaining accurate documentation
Proficient in MS Office (Excel, Word, Outlook) and comfortable working in enterprise systems
Working knowledge of water meter operations, customer billing practices, and regulatory requirements, with the ability to apply policies and procedures consistently
Effective communicator who can research service issues, coordinate with property owners and internal teams, and manage multiple priorities in a fast paced operational environment
Preferred
Degree Preferred
Prior experience with SAP or similar utility systems is strongly preferred
Benefits
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Company
Yoh, A Day & Zimmermann Company
At Yoh, we focus on helping you precisely navigate and fulfill your talent demands.
H1B Sponsorship
Yoh, A Day & Zimmermann Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (57)
2024 (28)
2023 (27)
2022 (25)
2021 (28)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Recent News
Philadelphia Business Journal
2025-01-11
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