NEOGOV · 8 hours ago
Systems Coordinator
NEOGOV is a company that provides technology solutions for public sector organizations, and they are seeking a Systems Coordinator to manage and support multiple servers and network infrastructure. The role involves analyzing, designing, and implementing security measures, as well as maintaining and troubleshooting the County's IT systems and applications.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Leads the installation, upgrade, and maintenance of applications, databases and middleware for assigned systems, which includes installing new software, new software releases and system upgrades, evaluating and installing patches, and conducting data migrations, refreshes and restores
Serves as the lead on assigned systems to architect, implement or enhance, and test systems and applications to meet dynamic business needs. Performs complex configuration analyses, change management and testing activities to support the service-oriented architecture and integration between applications
Analyzes, installs, upgrades, maintains and troubleshoots the County's network infrastructure using standard and specialized tools; maintains networking hardware and firmware, installs and maintains various network peripherals. Researches and implements new technologies
Installs, implements and maintains security controls as appropriate including anti-virus and anti-spam software; provides security monitoring and audits of systems to ensure appropriate system(s) usage
Programs, installs, configures, upgrades, administrates, supports and manages various servers, switches, systems and telecommunication equipment; insures compatibility and integration for all software and hardware components throughout the county; monitors network traffic to ensure efficient functioning; provides appropriate system and user documentation for new and existing software applications
Maintains, configures, upgrades, troubleshoots the County's email system for internal and external users; payroll/financial system and other various County data management systems
Installs and maintains current routine backups of the County's data and meets requirements of disaster recovery plan
Analyzes and documents existing data processing and manual applications and recommends revisions and procedural changes; analyzes new data processing applications and recommends procedures, software and hardware solutions; designs data processing application and prepares an implementation plan; participates in the development and implementation of solutions
Supports, upgrades, maintains the County's telephone systems and produces call costing reports for billing and usage for departmental and employee tracking
Assists I.S. Manager with budget by obtaining quotes and completing audits for license count and equipment costs
Provides training to IS staff on personal computers and network topics. Assists in maintaining and supporting user level PC's hardware and software
Provides assistance to users regarding software and hardware questions and problems as requested; educates users and other I.S. staff to forestall reoccurrence of situation; evaluates and establishes effective user interface; enlists outside support or services as needed
Prepares and publishes Requests for Proposals or Bids for hardware/software packages and/or vendors; analyzes proposals and bids received; makes recommendations for award
Extracts and distributes information from online services as requested or needed; accesses other computer databases via modem and the Internet to perform the downloading of necessary files
Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications in order to maintain highest level of information and telecommunications services and equipment for the County
Performs other related duties as required
Regular and predictable attendance is required
Qualification
Required
Bachelor's degree from an accredited four-year college or university or technical degree/certification in electronics, telecommunications, management information systems, computer science or a related field
Three to four years of progressively responsible related experience, with a minimum of two years supervisory experience
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job
A+ or similar certification
Valid Driver's License
Operation and maintenance of a network and personal computer environments
Application software with experience in network to PC interface
NetWare, Windows, Cisco, Citrix, PIX and Web Server. Microsoft Office
Generally accepted business practices and principles
Using tact, discretion, initiative and independent judgment within established guidelines
Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction
Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols
Communicating clearly and effectively, orally and in writing
Ability to establish and maintain effective working relationships with a variety of individuals
Ability to comprehend, diagnose and resolve PC and network hardware and software applications and problems
Ability to analyze complex problems and develop appropriate solutions
Ability to act with discretion and maintain confidentiality
Ability to read, analyze and interpret professional periodicals and journals, technical procedures, operation and maintenance instructions, and so forth
Ability to communicate highly technical information to non-technical users
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Benefits
Medical
Dental
Vision
Retirement
Life insurance
Paid parental leave
Long term disability
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase