Corebridge Financial · 21 hours ago
Operations Processing Specialist
United States
Full-time
Remote
Entry, Mid Level
$50K/yr - $55K/yr
2+ years expCorebridge Financial is a company that partners with financial professionals to enhance the financial lives of individuals. The Operations Processing Specialist will provide personalized customer service, manage participant inquiries, and process various requests related to pension administration.
Financial ServicesInsuranceLife Insurance
Responsibilities
Fielding incoming customer telephone calls and/or responding to written customer inquiries, e-mail, etc
Providing information regarding pension benefit election options, and/ or fund allocations for variable product pension plans
Process participants change requests (address, EFT's, Beneficiary, Pension Elections, Death Claims, etc.) within the department standards
Assisting customers by quickly identifying the nature of their problem and taking appropriate action to solve it
Resolving customer inquiries, a in a variety of ways: it could be as simple as checking a computer data file or as complex as contacting other AIG Life departments to find the information the customer needs as well as an ability to provide information regarding all pension election options
Researching deceased annuitants with life-contingent payments, processing death claims, process quotes to provide estimates and election forms to participants and assist with reviews/verifying work for SAFG business (including data entry)
Complete the appropriate system updates to help the department keep track of incoming questions, responses to inquiries as well as outstanding issues
Coordinate duties and tasks by effective prioritization of responsibilities and time management
Challenge workflows & procedures to assist in making enhancement recommendations in support of "Exceptional Service"
Qualification
Required
2+ years experience in insurance services preferably with deferred and/or immediate annuity products
Strong customer orientation
Attention to detail and accuracy
Excellent written and oral communication skills
Good problem solving and analytical skills
Conflict resolution skills
Ability to multitask
Strong problem-solving skills
Balance phone and written transactions
Proficient in MS Office products
Preferred
College Degree preferred
Benefits
Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
Employee Assistance Program: Confidential counseling services and resources are available to all employees.
Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
Company
Corebridge Financial
Corebridge Financial is a providers of retirement solutions and insurance products. It is a sub-organization of AIG.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Nippon Life Insurance Company of Japan
2025-11-04Post Ipo Secondary· $1B
2025-08-06Post Ipo Secondary· $1B
2024-11-07Post Ipo Secondary· $936M
Leadership Team
Alan Colberg
Lead Independent Director and Chair Nominating and Corporate Governance Committee
Ryan Vickerman
Digital Creative Director
Recent News
2026-01-07
2025-12-02
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