Client Services Representative jobs in United States
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NVA General Practice · 13 hours ago

Client Services Representative

positionChandler, AZ
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level

NVA General Practice is seeking a Client Services Representative for Ocotillo Animal Clinic and Pet Resort, a full-service animal hospital in Chandler, Arizona. The role involves providing excellent customer service, scheduling appointments, and assisting clients with their veterinary needs.

HospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Schedule: 4 days a week, 10 hour shifts
Check In and Check out Clients
Dispense Prescription items per Vet instructions
Schedule appointments
Phone skills to make calls and assist with scheduling
Prioritize multiple tasks in a calm, organized manner
Use Avimark to add documentation and update client records
Maintain a positive attitude in all interactions with clients, pets and other teammates
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect

Qualification

Veterinary medical terminologyAvimarkOrganizational skillsCritical thinkingEmpathyCustomer serviceVerbal communicationWritten communication

Required

Knowledge of veterinary medical terminology and procedures
Ability to work independently on assigned tasks as well as to accept direction on given assignments
Possession of organizational skills
Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations

Preferred

Experience with Avimark is preferred

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off - for eligible positions only
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community!

Company

NVA General Practice

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At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

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John Bruno
Chief Executive Officer
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Recent News

Pet Age
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase