University of California, San Francisco · 14 hours ago
Ambient Assistant Program Manager
San Francisco, CA
Full-time
Hybrid
Mid Level
$148K/yr - $203K/yr
3+ years expThe University of California San Francisco is focused on innovative patient care and advanced technology. They are seeking an Ambient Assistant Program Manager to lead the deployment and operational oversight of AI-powered ambient assistant solutions, ensuring integration with clinical workflows and enhancing provider efficiency.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Leading the expansion, deployment, and operational oversight of AI-powered ambient assistant solutions at UCSF Health
Involves strategic planning, program execution, vendor management, and cross-functional collaboration to ensure AI scribe technologies enhance clinical workflows and provider efficiency
Partnering with clinical, IT, informatics, and operational leaders to scale AI documentation tools, oversee feature rollouts, and ensure compliance with AI governance and regulatory policies
Performance monitoring, optimization strategies, and change management to drive adoption and maximize the impact of AI-powered solutions in healthcare delivery
Determining methods, techniques and evaluation criteria to obtain results
Combining advanced expertise in clinical applications, AI-driven workflow optimization, and health IT systems with advanced technical project management skills to drive the growth and success of the Ambient Listening Program
Scaling and managing AI scribe deployments, ensuring seamless integration with clinical workflows and UCSF’s electronic health record (EHR) system (Epic)
Serving as a key liaison between AI technology vendors, IT teams, operational leaders, and clinical stakeholders, ensuring that AI-powered tools align with UCSF’s broader AI and digital health strategy
Overseeing pilot programs, deployment processes, data monitoring, and ongoing optimization efforts, helping to refine AI-driven documentation solutions while supporting provider adoption and satisfaction
Coordinating with frontline clinicians and operational teams to address challenges, streamline processes, and ensure AI-assisted workflows enhance clinical efficiency without adding burden to providers
Developing program strategy, budget oversight, performance analytics, and stakeholder engagement, responsible from project initiation through delivery including system integration
Qualification
Required
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training
3 years of relevant work experience
Extensive experience managing clinical technology programs with a focus on AI, EHR integration, and workflow optimization
Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use
Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends
Deep understanding of health IT systems, particularly Epic, and the intersection of AI with clinical workflows
Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner using a team-based approach
Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels
Strong organizational and project management skills, including developing strategic roadmaps, vendor coordination, and operational readiness
Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope. Understands the cost impact of projects, project tracking tools and metrics
Advanced written and verbal communications skills to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner
Ability to interpret complex data to track program performance and drive decision-making
Exceptional stakeholder engagement and change management skills, with experience working across clinical, IT, and administrative teams
Preferred
Knowledge of AI governance, bias mitigation, and regulatory compliance in healthcare settings
Advanced degree in healthcare administration, clinical informatics, or related field
Project Management certification
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
10001+ employees
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Pamela Hudson
Chief Operating Officer | Center for Digital Health Innovation
Jimmie Ye
Professor
Recent News
2026-01-13
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2026-01-05
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