Cella · 12 hours ago
UX CONTENT STRATEGIST
Malvern, PA
Contract
Onsite
Senior Level
$66/hr - $76/hr
5+ years expCella is a leading firm in the financial services industry, seeking talented UX Content Strategists for anticipated contract roles. The role involves driving content strategy for digital products, collaborating with various teams, and ensuring content clarity and compliance.
Content MarketingDigital MarketingInformation Technology
Responsibilities
Drive the end-to-end content strategy and execution for digital products and platforms, ensuring content is clear, concise, compliant, and aligned with the user journey and information architecture
Collaborate closely with UX Designers, Product Managers, Legal/Compliance teams, and Researchers to define and deliver content that simplifies complex financial concepts and meets the needs of clients and prospects
Audit, analyze, and strategically refine existing product content, identifying areas for improved clarity, tone, voice, and user experience
Develop, document, and maintain content standards, guidelines, glossaries, and scalable content models for use across multiple digital products and channels
Write and edit final in-product copy, including microcopy, error messages, transactional communications, and navigational labels, ensuring adherence to brand style and regulatory requirements
Participate in user research and testing activities to validate content effectiveness and iterate based on data and behavioral insights
Advocate for content-first thinking and serve as the subject matter expert on content best practices and accessibility standards (e.g., plain language)
Qualification
Required
Minimum of 5-8 years of progressive experience in UX Content Strategy, Content Design, or a closely related role within a digital product development environment
Proven, substantive experience strategizing and writing content for complex products within the financial services, banking, insurance, or other highly regulated industries where clarity and compliance are paramount
A strong online portfolio is mandatory, showcasing examples of simplifying complex, regulated subject matter into effective, concise in-product content and microcopy
Demonstrated ability to partner effectively with Legal and Compliance teams to navigate stringent financial regulations and ensure content accuracy and approval
Experience working within modern design tools (e.g., Figma), content management systems (CMS), and component-based design environments
Proven ability to move beyond copy execution to define high-level content strategy and information architecture for multi-step workflows
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Cella
Cella is a leading Creative Staffing And Consulting Agency.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-09-30Acquired
Leadership Team
Rob Williams
Vice President of Sales
Recent News
Company data provided by crunchbase