ChatGPT Jobs · 11 hours ago
Implementation Specialist
United States
Full-time
Remote
Entry, Mid Level
$73K/yr - $82K/yr
2+ years expKarbon is the global leader in AI-powered practice management software for accounting firms. As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms.
Computer Software
Responsibilities
Own the customer implementation journey
Communicate across multiple stakeholders
Facilitate structured onboarding
Provide professional guidance
Coach through change management
Ensure data integrity
Identify and mitigate risks
Collaborate internally
Deliver measurable value
Use AI in day-to-day implementation work
Qualification
Required
2-4+ years of experience in B2B SaaS Implementations
Experience with end-to-end technical implementations
Comfortable managing multiple customer projects simultaneously
Enjoy customer-facing work
Strong communication and presentation skills
Consultative and curious
Strong attention to detail
Enjoy working with data and systems
Adaptable and resilient
Comfortable working remotely
Preferred
Experience in the accounting or tax industry
Previous experience with workflow, accounting, or project management software
Background in software onboarding or enterprise implementations
Knowledge of change management frameworks
Experience in a startup or high-growth SaaS environment
Deep knowledge and hands-on experience using Karbon
Benefits
Medical
Dental
Vision
Life
Retirement
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase