Chase · 17 hours ago
Operations Strategy Senior Associate
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid Level
$95K/yr - $150K/yr
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. The Operations Strategy Senior Associate will drive operational excellence across the product organization, coordinating initiatives and managing executive deliverables to enhance product development productivity.
BankingFinancial Services
Responsibilities
Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value
Coordinate and manage operational rhythms across multiple pilot programs designed to enhance product development efficiency
Prepare leaders for key meetings by owning data requests, presentation materials, and talking points spanning three integrated teams
Serve as the connective hub between analytics, product, and finance stakeholders, ensuring alignment on pilot status, deliverables, and key milestones
Build and maintain high-quality decks and reporting for senior audiences
Manage governance activities, including maintaining pilot roadmaps, progress tracking, and internal communications
Identify and implement process improvements that streamline operating cadences and enhance overall team productivity
Partner with leadership to ensure critical initiatives are prioritized, documented, and tracked through completion
Maintain a rigorous controls environment to ensure accurate and timely results
Qualification
Required
3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights)
Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS)
Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences
Knowledge of design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile)
Consulting orientation with ability to influence and effectively lead cross-functional teams
Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life
Experience and knowledge of data science and analytical methodologies and approaches, and understanding of various artificial intelligence functionalities
Undergraduate degree in a quantitative discipline
Preferred
Experience at a consulting firm, in tech, or financial services/banking industry
Understanding of the financial services or retail banking industry
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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