Resident Services Coordinator | Luxury Mid-Rise Condominiums jobs in United States
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WRMC, Inc. · 10 hours ago

Resident Services Coordinator | Luxury Mid-Rise Condominiums

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. They are seeking a professional, detail-oriented, and service-driven individual to join their team as a Resident Services Coordinator, serving as a primary point of contact for residents and supporting daily property operations with exceptional customer service.

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Responsibilities

Provide friendly, professional service to residents, guests, vendors, and contractors
Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination
Support concierge operations, including deliveries and break coverage
Enter and track work orders accurately and in a timely manner
Issue and manage access cards and credentials
Help maintain the appearance and organization of the lobby, front drive, and parking areas
Answer incoming calls using proper telephone etiquette
Perform additional duties as needed to support resident satisfaction and property operations

Qualification

Customer serviceMicrosoft OfficeCommunication skillsDetail-orientedMultitaskingProperty management systemsHospitality experienceTeam-oriented mindset

Required

Strong customer service and communication skills
Detail-oriented with the ability to multitask in a fast-paced environment
Professional, dependable, and team-oriented mindset
Basic computer skills, including Microsoft Office; familiarity with property management systems is a plus
High school diploma or equivalent required

Preferred

Previous experience in residential, hospitality, or apartment communities preferred

Benefits

Medical
Dental
Vision
Short term disability (STD)
Long term disability (LTD)
Employee assistance program (EAP)
Pet insurance
Retirement
Paid Time Off (PTO)
401K

Company

WRMC, Inc.

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Serving Communities with Sophistication, Integrity, and Resourcefulness At WRMC, we know communities are not just buildings – they are the people who live, work, and thrive in them.

Funding

Current Stage
Late Stage

Leadership Team

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Matthew Kopchak, CMCA, AMS, PCAM, LCAM
Chief Operating Officer
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Andrea Willett
Chief Operations Officer
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Company data provided by crunchbase