Maritz · 9 hours ago
Automotive Digital Retail Implementation Manager
United States
Full-time
Remote
Mid Level
$80K/yr - $90K/yrMaritz Automotive Solutions is a leading automotive consulting firm specializing in driving dealership success from showrooms to service bays. They are currently seeking a results-driven Automotive Digital Retail Implementation Manager to serve as the primary point of contact for dealerships and ensure effective implementation of the OEM Digital Retailing system.
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Responsibilities
Serve as the primary point of contact for dealerships of an OEM Digital Retailing system
Subject Matter Expert (SME) on the OEM program, dealership operations, and automotive retail best practices to drive strong engagement and utilization
Lead and facilitate user training and ongoing support throughout all phases of the implementation lifecycle
Ensure key dealership personnel meet required turnaround times for critical implementation milestones
Proactively identify implementation risks and work to mitigate effectively and efficiently
Build strong partnerships with dealership teams through both in‑person and virtual consultations, coaching, and training sessions
Deliver clear, engaging presentations and product demonstrations using established presentation materials
Consult with assigned dealerships to develop actionable plans that align with their processes and support their unique operational needs
Build strong, productive relationships with integrated vendor partners to support overall program success
Document, communicate and escalate issues/concerns as necessary
Monitor performance metrics regularly, leveraging data and analytics to assess progress and identify opportunities
Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers to exchange insights, refine best practices, and collaboratively resolve challenges
Prioritize time effectively, focusing on high-impact activities and maintaining alignment with established goals
Manage travel and program related expenses in accordance with Maritz guidelines
Qualification
Required
Background in dealership consulting or automotive retail operations
Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes
Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions
Knowledge of dealership desking or F&I processes
Quick learner with the ability to stay current on rapidly evolving digital solutions
Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments
Strong collaboration skills with the ability to work effectively within the Maritz team, as well as with clients and vendor partners
Exceptional verbal and written communication abilities
Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience
Proficient in Microsoft Office applications
Strong analytical, problem-solving, and decision-making capabilities
Company
Maritz
Maritz is a leader in designing and delivering solutions that help people and businesses be and perform their best.
Founded in 1894
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Northover
Senior Account Executive
Recent News
Total Croatia
2025-09-17
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