Evora IT Solutions · 3 hours ago
ServiceNow Project Manager
United States
Full-time
Remote
Senior Level
5+ years expEvora IT Solutions is a trusted ServiceNow partner specializing in innovative digital maintenance and field service solutions. They are seeking a ServiceNow Project Manager to provide end-to-end delivery oversight, manage project goals, and ensure high-quality ServiceNow solutions are delivered on time and with impact.
EnterpriseInformation TechnologySoftware
Responsibilities
Serve as the primary point of contact for assigned client engagements, owning communication, expectations, and overall delivery success
Lead cross-functional project teams through all phases of the delivery lifecycle, from kickoff through go-live and post-implementation support
Drive daily communication with project teams, clients, and internal leadership to provide clear status updates, surface risks, and plan upcoming milestones
Manage project financials, including budget tracking, forecasting, and timecard oversight for assigned team members
Apply Evora’s delivery methodology and best practices to ensure consistent, high-quality outcomes and client satisfaction
Partner closely with Sales and clients to understand contracted services, project objectives, and success criteria, ensuring alignment throughout delivery
Own project governance, including scope, schedule, budget, resourcing, risks, issues, change management, and dependencies
Proactively identify delivery gaps, risks, or constraints, and develop mitigation plans or escalate appropriately to maintain project momentum
Mentor and support project team members to achieve service objectives, promote collaboration, and drive continuous improvement
Manage multiple concurrent projects, balancing priorities while maintaining quality, timelines, and customer experience
Qualification
Required
A Bachelor's degree or equivalent experience
Must have experience leading ServiceNow projects
5+ years' experience in a professional services organization and consulting experience is preferred
Effective communication skills with the ability to set appropriate expectations with the client
Strong interpersonal skills, client-centric attitude, ability to deal with cultural diversity
Experience driving complex issues through analysis and resolution
Experience working collaboratively
Strong attention to detail and documentation skills
Preferred
Project Management Professional (PMP) certification is preferred
Agile Scrum experience and Scrum Master certification is preferred
Business Process experience is a nice to have
Experience in delivering FSM projects preferred
ServiceNow certifications in customer workflows desired
Experience from managing several concurrent external client projects desire
ITIL Certification is preferred
Benefits
Remote-first flexibility — work from home while collaborating with a global team
Career growth & learning investment — dedicated learning credits for ServiceNow certifications and ongoing development
Competitive compensation — salary plus performance-based incentives
Generous paid time off — designed to support balance and recharge
High ownership & autonomy — lead initiatives end-to-end and make real impact
Global culture & connection — annual company trips across the U.S. and internationally
Company
Evora IT Solutions
Evora IT Solutions is an international software and IT service provider focusing on maintenance management and customer service.
201-500 employees
H1B Sponsorship
Evora IT Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-12Acquired
Leadership Team
Jan-Erik Bätz
CEO at Evora IT Solutions Inc.
Recent News
2024-11-05
The Portugal News
2024-04-21
The Portugal News
2024-03-11
Company data provided by crunchbase