NTT DATA North America · 8 hours ago
ServiceNow Developer
United States
Full-time
Remote
Senior Level
7+ years expNTT DATA is a trusted global innovator of business and technology services, currently seeking a ServiceNow Developer to join their team in Pittsburgh, Pennsylvania. The role focuses primarily on ServiceNow development and administration within the healthcare domain, requiring strong technical skills and integration experience.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Design, configure, and customize ServiceNow applications (ITSM, ITOM, HRSD, CSM, Healthcare Service Management)
Develop business rules, client scripts, UI actions, UI policies, script includes, and Flow Designer workflows
Create custom applications using App Engine Studio to support healthcare workflows
Implement integrations with healthcare systems (Epic, Cerner, Allscripts) via REST/SOAP APIs, LDAP, JDBC
Build HIPAA-compliant workflow automations and orchestration solutions
Collaborate with healthcare IT teams to implement ITIL-based processes for clinical and non-clinical environments
Provide technical leadership, mentor junior developers, and support solution design discussions
Manage users, groups, roles, and access controls
Perform platform maintenance, including instance upgrades, patching, cloning, and troubleshooting
Monitor system performance and apply fixes to maintain platform stability
Maintain CMDB accuracy, Service Catalog configurations, and SLA definitions
Enforce HIPAA/HITECH security and compliance standards for PHI/PII data protection
Qualification
Required
ServiceNow Development (7–10 years): Strong hands-on experience in customization and module development (ITSM, ITOM, HRSD, CSM, Healthcare Service Management)
Programming & Scripting (6–8 years): Expertise in JavaScript, Glide API, Jelly, AngularJS, and Flow Designer
Integrations (5–7 years): Proven experience integrating ServiceNow with EHR/EMR systems (Epic, Cerner, Allscripts) using REST, SOAP, JDBC, LDAP
Automation & Orchestration (5–7 years): Workflow automation, orchestration, and HIPAA-compliant healthcare process design
Healthcare IT Processes (5+ years): Adapting ITIL processes (Incident, Problem, Change, Asset, CMDB) to healthcare environments
System Administration (4–6 years): User/role management, upgrades, patches, cloning, and CMDB/catalog management
Security & Compliance (5–7 years): Implementing HIPAA/HITECH standards, PHI/PII encryption, and secure access controls
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (required)
ServiceNow Certified System Administrator (CSA) – Required
Preferred
Master's degree in Information Systems, Healthcare IT, or related discipline (preferred)
ServiceNow Certified Implementation Specialist (CIS – ITSM / Healthcare)
ServiceNow Certified Application Developer (CAD)
ITIL v4 Foundation Certification
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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