Chubb · 9 hours ago
Claims Supervisor - AR/LA/MS
Little Rock, AR
Full-time
Onsite
Mid Level
3+ years expChubb is a world leader in insurance, providing a diverse range of insurance products and services globally. They are seeking a Claims Supervisor to manage and train adjusters, ensure compliance with claims procedures, and maintain communication with agricultural organizations.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Recruiting and contracting qualified new independent adjusters
Training new and current adjusters about loss adjustment techniques and procedures, products, services, and rules/regulations
Develop and implement strategies to quickly and accurately complete claims
Maintaining regular and frequent communications with farm groups, agriculture organizations, etc. May coordinate and speak at farm meetings
Communicating company policy and procedures to adjusters
Communicating territory issues to division management
Investigating and resolving complaints from insured in an assigned territory
Monitoring Quality Control audits in the assigned territory as requested by division management to ensure the field requirements of the RHILLC Plan of Implementation are fulfilled
Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments
Assisting Claims Manager to audit the work product of independent adjusters to ensure proper adjustment procedures have been followed, in accordance with company and industry standards
Supervising and training Claims Field Representative, if any, assigned to the territory to assure the job responsibilities are accomplished in accordance with company procedures
Attending industry sponsored seminars, field days, etc. at the direction of division management
Verifying timely completion of claims
Monitor claim reserves and update in accordance with division directives
Be involved with and manage complex claims
Perform and complete all adjuster evaluations and claim reviews
Assess and utilize all quality control findings to assist division in control of claims and loss adjustment expenses
Assist and be involved with all arbitrations and litigation cases
Assist with other duties as necessary
Qualification
Required
Baccalaureate degree in Agricultural Business or related field required with 3-5 years of crop insurance sales or service and/or loss adjusting procedure experience
Ability to recruit and train adjusters
Knowledge of the agricultural industry, including an understanding of the kinds of crops produced in the territory and agricultural issues
Knowledge of Rain and Hail's products, services and systems
Knowledge of or willingness to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, Agri Business program and the other insurance products offered by the company
Ability to organize and prioritize multiple tasks
Ability to work in a team oriented environment
Ability to train adjusters
Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers
Ability to use the Company's terminology, procedures and systems
Ability to use department equipment
Ability to perform basic and complex mathematical calculations
Ability to drive a vehicle and maintain a valid drivers license
Ability to remain calm and professional during peak periods of activity
Ability to work from oral and written communication
Ability to maintain confidentiality
Ability to work independently
Ability to travel away from home for extended periods of time and on short notice
Willingness to relocate to another division if requested
Ability to assist in other work-related areas as required
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
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