Monolithic Power Systems, Inc. · 16 hours ago
Staff Customer Quality Engineer
San Jose, CA
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $190K/yr
10+ years expMonolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry, seeking a Staff Customer Quality Engineer. This senior level role involves managing customer quality requirements, leading investigations into quality issues, and ensuring compliance with quality management systems while interfacing with key customer accounts.
ElectronicsEnergyHardwareSemiconductor
Responsibilities
Manage customer quality requirements, inquires/questions or issues, as the front-line interface for both pre-sale and post-sale supports
Review FA and co-develop 8D reports to manage customer-facing communications for efficient issues resolutions
Manage customer communications on Quality issue diagnoses, root-cause analysis and corrective actions using FA / 8D reports
Directly contribute to investigations into quality issues, implementing effective corrective actions through hands-on problem-solving
Develop and execute strategies for continuous improvement by conducting root cause analyses and collaborating closely with the team on process enhancements
Engage in cross-functional teams to resolve quality issues with a proactive, hands-on approach
Provide leadership during new product introductions (NPI) and process improvements by actively participating in problem-solving sessions
Project-manage customer-audits in both US and our Asia locations as the customer-facing contact for MPS and our sub-cons
Stay updated on industry standards and ensure regulatory compliance through direct oversight of processes
Drive adherence to quality management systems (ISO, VDA 6.3, IATF-16949) with a focus on hands-on audits and continuous improvement
Take charge of special projects that require immediate attention, demonstrating initiative and commitment to quality through direct engagement
Qualification
Required
BSEE required; MSEE preferred
10-15 years experiences in Semiconductor IC Engineering and Quality functions, with customer-facing skills and experiences
Experience in at least three of the following areas: Customer Quality Engineering, Quality Management Systems, PCN Administration, Automotive Quality, Reliability Engineering, Failure Analysis, Product Engineering and Production Quality Control in the Semiconductor IC industry
Good understanding of Semiconductor manufacturing process, key aspects of IC tests, and how ATE test correlates with device behavior and quality
Good knowledge of IC silicon/package fail mechanisms/symptoms, Reliability and FA process and testing tools and reporting
Hands on skills in Quality tools and methodologies, statistics and structured problem-solving techniques
Proactively drive issue resolution as a seasoned team player with excellent communication skills; can effectively handle sensitive and proprietary information well
Good influence and negotiation skills to respond to difficult news and situations
Benefits
Health care coverage
Dental and vision
Life and disability protection
Sales incentive bonuses
Stock compensation
Company
Monolithic Power Systems, Inc.
Monolithic Power Systems, Inc.
1001-5000 employees
H1B Sponsorship
Monolithic Power Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (13)
2023 (17)
2022 (14)
2021 (14)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$16.7M2004-11-19IPO
2002-09-13Series D· $16.7M
Leadership Team
Vipin Pala Pala
Director of SiC Technology
Recent News
2025-12-22
2025-12-17
Company data provided by crunchbase