Ballad Health · 1 day ago
Department Secretary (7:30 am- 4:30 pm) Blountville, TN
Blountville, TN
Part-time
Onsite
New Grad, Entry LevelBallad Health is a healthcare organization, and they are seeking a Department Secretary to support one or more individuals/departments in daily work including schedule management. The role includes various clerical responsibilities such as handling telephone calls, maintaining office equipment, and assisting in patient care clinical departments when assigned.
DiabetesHealth CareHospitalMedicalOncologyPrimary and Urgent Care
Responsibilities
Answer/transfer telephone calls
Competency in the use of the department electronic medical record/database (input orders/information into computer)
Maintain and troubleshoot office equipment (copier and fax)
Order department supplies
Create data/reports/minutes at defined frequency accurately
Charge reconciliation
Maintain department records
Ability to multitask simultaneously
Maintain assignments in computer applications (attach patients, assign pagers)
Assist patients through answering call lights
Appropriately communicate issues to nursing team members timely
Immediately notify nurse of urgent patient/resident needs
Paging physicians/providers for healthcare team members
Clean and fill patient charts
Stock patient care supplies at designated room storage location
Scheduling patient/resident appointments and preparing required information to accompany the patient/resident
Schedule testing/procedures
Ensure data/results are entered into the medical record
Complete insurance related documents if required
Qualification
Required
High School Diploma or GED required
Individuals who are at least 17 years of age, in the senior year of high school, and within 6 months of graduation where diploma is anticipated may be considered for clinical patient care department roles
Demonstrated familiarity with proper spelling and English usage is required
Ability to maintain confidentiality is a requirement
Demonstrates positive customer service and effective verbal and written communication skills in interactions with patient/resident, visitors/family and health care team members
Preferred
Medical terminology knowledge is desirable
Computer/keyboard, typing, and telephone skill experience preferred
Company
Ballad Health
Ballad Health is an integrated healthcare system company located in Johnson City.
Founded in 2018
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alan Levine
Chairman, President and CEO
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