RPR Insurance · 15 hours ago
Personal Lines - Senior Account Manager
RPR Insurance is a growing independent agency that empowers people to Live Protected. They are seeking a high-performing Personal Lines Account Manager to manage a book of loyal clients, ensuring exceptional service and building long-term relationships.
Auto InsuranceCommercial InsuranceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
You’ll serve as an advisor and advocate for a portfolio of personal lines clients, ensuring each household receives proactive, exceptional service
You’ll manage renewals, coverage changes, and retention with confidence while leveraging your product knowledge to identify gaps, improve protection, and deliver peace of mind
Manage a book of personal lines business with attention and care
Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds
Analyze coverage and compare / present options to insureds
Build long-term client relationships through consultative conversations and responsiveness
Assist clients with new policies, changes, and claims with empathy and urgency
Educate clients on coverage options and risk prevention strategies
Identify opportunities for cross-sell and rounding out accounts
Partner with team, agency leadership, and underwriters to ensure smooth execution and high client satisfaction
Remain current on carrier appetite, market trends, and technology tools
Work with high-net-worth clients
Qualification
Required
3+ years' experience in an Independent Agency (IA channel), personal lines account management
Deep knowledge of carriers, coverage forms, and rating practices
Active P&C license
Proficiency in the agency's management system, AMS360, and Microsoft Office
Exceptional communication, organization, and follow-through
Ability to manage renewals and retention strategies independently
A genuine care for people — you enjoy Championing Relationships and Getting It Done right
Preferred
Life License
Benefits
Hybrid or remote flexibility
Career growth opportunities within a high-performing, purpose-driven agency
Supportive, values-based team culture
Company
RPR Insurance
Located in Brentwood, TN, Raymond Preston & Reed, LLC (RPR insurance) is a full service insurance brokerage offering personal insurance, life & disability insurance, and commercial insurance products.