L.K. Jordan & Associates · 10 hours ago
System Administrator I
San Antonio, TX
Full-time
Onsite
Entry Level
$20/hr - $24/hr
1+ years expL. K. Jordan & Associates is seeking a System Administrator I to maintain and configure computer systems and servers. The role involves troubleshooting complex issues, interacting with customers, and supporting various IT operations to ensure reliable service delivery.
Human ResourcesStaffing Agency
Responsibilities
Troubleshoot and resolve complex break/fix issues
Track time and work completed in a ticketing system
Interact with customers and vendors to gather information and troubleshoot problems
Document common issues and processes to contribute to the team’s knowledge base
Install hardware and software and participate in research and development to continuously improve and keep up with the IT business needs of their organization
Support and implement core Windows Server roles and features such as, Active Directory, remote desktop services, file and printer sharing, etc
Support and implement Microsoft cloud technologies like Azure, Exchange Online, and Microsoft 365
Support the planning and implementation of all required preventative and reactive maintenance activities such as operating system updates, patches, etc
Be a point of escalation for lower-level technicians and higher difficulty tickets
Performs other related duties as assigned
Qualification
Required
1-2 years of experience in IT customer support; knowledge of computer systems administration
Possesses advanced level troubleshooting skills
Knowledge of Office 365, VMware, Linux, Cisco and VoIP
Proficient with all Windows based operating systems, Microsoft Exchange, File and Print operations, DHCP, DNS, Group Policy and Active Directory
Preferred
AA/AS Degree in Computer Science, MIS, or related field/equivalent experience
Relevant technical certifications, A+, Network+, CCNA, Security+
Completion of a background check
Company
L.K. Jordan & Associates
L.K. Jordan & Associates is a staffing and recruiting company providing employment professionals staffing services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rita Molina
Chief Financial Officer
Leslie Jordan
President and Partner
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