NVA General Practice · 13 hours ago
Client Services Representative
NVA General Practice is a community dedicated to the health and happiness of pets and their families. They are seeking a friendly and detail-oriented Customer Service Representative to provide top-notch customer service, manage appointments, and support the veterinary team in ensuring seamless patient care.
HospitalMedicalPetVeterinary
Responsibilities
Welcome clients with a warm, friendly, and professional attitude
Schedule appointments and manage incoming calls and emails
Educate clients on hospital services, preventative care, and payment options
Process invoices, payments, and maintain accurate medical records
Work closely with veterinary teams to ensure seamless patient care
Maintain a clean, organized, and professional reception area
Qualification
Required
Strong communication and problem-solving skills
Ability to multitask in a busy, team-oriented environment
Comfortable working around animals; enjoys puppy-kisses and kitty cuddles
Passion for providing outstanding client service and compassionate care
Lifting, carrying, pushing and or pulling of supplies, equipment or animals up to 50 pounds
Preferred
Previous experience in customer service, veterinary, or medical fields preferred
Benefits
Growth & Development Opportunities
Competitive Pay & Benefits
Company
NVA General Practice
At NVA General Practice, we’re on a mission to give every pet their best life.
H1B Sponsorship
NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Recent News
Morningstar.com
2025-11-11
Company data provided by crunchbase