The Laughton Team · 10 hours ago
Growth Manager - Channel Accounts
Peoria, AZ
Full-time
Onsite
Entry, Mid Level
$50K/yr - $85K/yr
2+ years expThe Laughton Team is seeking a Growth Manager who is results-oriented and excels at building strong relationships with stakeholders. This role focuses on driving growth through channel accounts by optimizing lead flow and maintaining partner relationships.
Real EstateRental PropertyResidential
Responsibilities
Define: Channel Account - entities that create and provide lead opportunities to the team; Zillow Preferred, Opendoor, Realtor.com, OpCity, Redfin, etc
Serve as the full owner and primary liaison for all channel account relationships
Develop and growth of channel accounts to provide an abundance of high-quality opportunities to the team
Resolves escalations on behalf of Team Leaders for any partner-related issues, systematic errors, agent concerns, or performance questions
Negotiate or influence lead flow, including volume increases, quality improvements, and buyer/seller balance
Maintain and strengthen partner relationship health through consistent communication, reporting, and follow-through
Maintain high-level awareness and fully understand the expectations, KPIs, and behaviors required by each channel account
Identify trends and insights to inform coaching strategy for stakeholders (not direct agent accountability)
Understand and interpret lead flow trends, market allocations, partner scoring, and volume opportunities
Advise partners on the team’s capacity, performance, and readiness for increases in volume
Cascade all partner updates, initiatives, scoring criteria, and strategic shifts to internal stakeholders
Create and maintain SOPs for all channel accounts, detailing requirements, workflows, escalations, and expected agent behaviors
Attend regular meetings with stakeholders when needed
Qualification
Required
2+ years in the real estate related industry, corporate account management, operations, or channel partner management
Tech forward mindset
Experience working with all functions of G-Suite, CRMs (FUB preferred), and other real estate tech
Exceptional communication and diplomacy
Strong project management and follow-through
Ability to analyze lead flow trends and partner data
Skilled at building relationships across diverse personality types
Comfortable presenting to leadership and external partners
High ownership mindset with a bias toward action
Strong documentation and process-building ability
Preferred
Experience with Prop Tech Platforms
Experience bridging structured corporate environments with fast-moving 1099 sales environments
Experience within established Channels: Zillow, Realtor.com, Redfin, Opendoor, etc
Real Estate License (Preferred)
Benefits
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Company
The Laughton Team
The Laughton Team specializes in real estate, sale and rental property services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Billy Hobbs
Chief Operating Officer
Company data provided by crunchbase